Customer Service Jobs in Remote

373,724 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

VP of Global Business Development and Inside Sales

Company: Pluralsight

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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Sales Engineer (SLED NYC)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

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Junior C++ Software Engineer

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

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Implementation Project Manager (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

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Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

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Senior Software Engineer I

Company: Splice

Location: Remote

Posted Feb 03, 2025

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Program Design Associate Manager

Company: Coinbase

Location: Remote

Posted Feb 03, 2025

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Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

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Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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