Customer Service Jobs in Remote

373,724 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Lead Technical Analyst Engagement Lead complex PIM project engagements talented developers

Associate Principal Architect, PIM (Contract)

Company: Bounteous

Location: Remote

Posted Feb 03, 2025

The company is seeking a Lead Technical Analyst Engagement Lead for their Data Management team. The role involves leading complex PIM projects, working with a team of experts, and collaborating with clients to address current and future needs. The ideal candidate should have experience in leading teams, mentoring junior members, and hands-on experience with web development frameworks, API development, and relational databases. The role requires minimal supervision and the ability to work in a distributed environment.

View Details Apply on BuiltIn

Senior Data Engineer (Azure Data Platform Cloud Services)

Company: Avanade

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Consultant, Product Research, Property & Specialty UW

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)

Company: ServiceNow

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. GRC Specialist, Information Security

Company: Bankers Healthcare Group

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Business Analyst (Hybrid - Flexible Options)

Company: Broadridge

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Process Excellence

Company: Affirm

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Contract Performance Manager

Company: GE Aerospace

Location: New York, NY / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior BI Analyst

Company: Constellation Brands

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Wind Hub Technician - TX 10 (Abilene, TX Area)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Network Engineer

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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