Customer Service Jobs in Remote

373,866 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Data Analytics Manager

Company: Kalibri Labs

Location: Remote

Posted Feb 01, 2025

Kalibris is seeking a Data Analytics Manager with 5+ years of experience in building data processes and 2+ years leading crossfunctional teams. The manager will design and execute a new data pipeline, manage data projects, and lead a team of 24 data engineers and analysts. The ideal candidate should have a strong background in analytics tools, experience in Agile or Scrum Methodologies, and excellent communication skills.

Director, Compliance Sales | Remote US

Company: Coalfire

Location: Remote

Posted Feb 01, 2025

Coalfire is a cybersecurity company based in Denver, Colorado, with offices in the US and UK. They are committed to solving clients' complex cybersecurity challenges and are leaders in their field. The company is seeking a Director of Sales to manage a team of 46 sales representatives, develop sales strategies, and meet established KPIs. The ideal candidate will have 3+ years of sales management experience, strong talent management skills, and the ability to operate in a dynamic environment. Coalfire offers a flexible work model, prioritizes employee wellbeing, and provides competitive benefits.

VP of GTM Strategy and Revenue Operations

Company: TRM Labs

Location: Remote

Posted Feb 01, 2025

TRM Labs is a blockchain intelligence company aiming to combat crime and enhance global security. They are seeking a Vice President of GTM Strategy and Revenue Operations to lead growth strategies, optimize revenue processes, and ensure alignment across sales, marketing, and customer success teams. The ideal candidate should have extensive experience in GTM strategy, Revenue Operations, or a related field, with a proven track record in high-growth tech or SaaS environments. The role involves developing and executing comprehensive GTM strategies, leading the Revenue Operations function, implementing scalable processes, and collaborating with cross-functional teams. TRM Labs offers a remote-first work environment with a focus on transparency, efficiency, and innovation.

Acquisition Sales, CCIP

Company: Chainlink Labs

Location: Remote

Posted Feb 01, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a technical sales professional with at least 2 years of experience in the Web3 space. The role involves driving adoption of Chainlink products, managing relationships with high-profile users, and working closely with cross-functional teams. The ideal candidate should have strong knowledge of blockchain technology, excellent communication skills, and the ability to establish trust with users. The position offers the opportunity to work with top Web3 teams and contribute to the development of Chainlink's cross-chain product strategy.

Senior Product Marketing Manager

Company: TRM Labs

Location: Remote

Posted Feb 01, 2025

TRM Labs is a blockchain intelligence company aiming to combat crime and enhance global security. They are seeking a Senior Product Marketing Manager to join their Public Sector team. The role involves conducting market research, developing product positioning, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of B2B or B2G product marketing experience, strong communication skills, and the ability to analyze complex technical information.

Senior Manager, FP&A

Company: Tecton

Location: Remote

Posted Feb 01, 2025

Tecton, a company specializing in production machine learning, is seeking a Senior Manager of Financial Planning & Analysis. The ideal candidate will lead the FP&A function, collaborate with leadership on high-priority business issues, and manage various stakeholders. The role involves budgeting, financial modeling, strategic projects, team building, and financial analysis. Qualifications include a degree in a relevant field, 8+ years of financial planning experience, strong knowledge of GAAP accounting principles, and proficiency in Excel. Bonus points for familiarity with financial system integrations, consumption-based pricing models, and incentive compensation plans.

Principal UX Designer

Company: Kochava

Location: Remote

Posted Feb 01, 2025

Kochava is a leading provider of mobile and CTV advertising and marketing technology solutions, serving top publishers and digital brands globally. The company offers a unified platform for secure real-time data solutions, enabling marketers to establish identity, measure, and optimize their marketing across connected devices. Kochava's UX Design team is crucial to their product strategy, focusing on improving digital advertisers and publishers' experiences. They seek a Principal UX Designer with 10+ years of design experience, expertise in UI/IA/ID, and a proven track record in life cycle design projects. Kochava began in 2011, driven by the need to better understand user acquisition, engagement, and LTV for mobile applications.

Senior Integration Partner Manager

Company: Deputy

Location: Remote

Posted Feb 01, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager. The role involves developing, managing, and scaling product partnerships, focusing on integrations. The ideal candidate should have 5+ years of experience in product partnerships, strong understanding of API integrations, and excellent communication skills. Deputy offers employee perks such as company share options, 401k match, comprehensive health benefits, and a flexible remote-first work policy.

Azure Data Engineer

Company: Mobica

Location: Remote

Posted Feb 01, 2025

Mobica is a global software services company with offices in Europe and the USA, offering engineering expertise across the entire technology stack. They partner with businesses in various industries, working with well-known global brands on widely used tech. Mobica empowers employees to develop skills, push boundaries, and advance their careers. They prioritize ideas over hierarchy and biases, fostering open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking Azure Data Engineers with 3-10 years of expertise in the Data Engineering space.

Sales & Revenue Ops Analyst

Company: Runway

Location: Remote

Posted Feb 01, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible and empowering for creatives. They are looking for a Revenue Operations Analyst with experience in Salesforce administration, sales operations, billing, and reporting. The role involves CRM system management, data analysis, reporting, billing, AR, revenue recognition, and ensuring financial integrity. The ideal candidate should have 2-3 years of experience in sales operations, billing, or accounts receivable, preferably in a SaaS or subscription-based business. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. Runway is committed to diversity and equal opportunity, offering a salary range of $110,000-$140,000.

Microsoft 365 Architect

Company: AHEAD

Location: Remote

Posted Feb 01, 2025

AHEAD is seeking a Senior Microsoft 365 Architect to join their managed services team. The role involves strategically designing and implementing Microsoft 365 solutions, with a focus on SharePoint Server and SharePoint Online. The ideal candidate should have deep expertise in various Microsoft 365 services and a proven track record in large-scale enterprise environments. The company values diversity and offers comprehensive benefits and competitive compensation. The job requires strong communication skills, problem-solving abilities, and the capacity to work independently and as part of a team.

InsideTrack Senior Integration Engineer

Company: Strada Education Network

Location: Remote

Posted Feb 01, 2025

InsideTrack, a nonprofit organization dedicated to student success, is seeking a Senior Integration Engineer. The role involves integrating customer data into the InsideTrack coaching platform, mentoring junior staff, and collaborating with clients. The ideal candidate should have 5 years of experience in data integration, proficiency in SnapLogic, and strong communication skills. The position requires travel up to 5% of the time and involves prolonged sitting with some physical demands.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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