Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

General Manager, ProcurementWorks

Company: Tonkean

Location: Remote

Posted Jan 26, 2025

Tonkean is a customizable process experience platform that enables intelligent, personalized automations across various organizational systems. It aims to improve employee experience by democratizing access to advanced technologies, automating low-value tasks, and facilitating cross-team collaboration. The company is seeking a General Manager for ProcurementWorks to drive product development, delivery, and implementation, ensuring a seamless experience for enterprise procurement teams. The role involves defining product vision, collaborating with stakeholders, overseeing successful delivery, and leading cross-functional teams.

Senior DevSecOps Engineer

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a leading healthcare technology company, is recognized for its positive work environment and innovative solutions. The company, founded in 2010, has grown to over 3400 team members and serves eleven specialties. ModMed is currently hiring a DevSecOps Engineer to ensure secure CICD processes and promote secure deployment practices. The company offers a competitive benefits package, including comprehensive medical and dental benefits, 401k matching, generous paid time off, and professional development opportunities.

New Business Account Executive (Midwest)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and continuous learning opportunities. The company values diversity and inclusivity, fostering a supportive and collaborative culture.

Email Marketing Operations Assistant

Company: Golden Hippo

Location: Remote

Posted Jan 26, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an Email Marketing Operations Assistant. The role involves QA sales funnels, maintaining email deliverability, assisting with coding and data collection, learning eCommerce platforms, creating accessible documents, contributing to team strategy, and cross-functional coordination. The company offers comprehensive benefits, professional development opportunities, and a positive work environment. The base salary range is $2173-$2899 plus potential KPI bonuses.

Sr. Product Manager

Company: Lightcast

Location: Remote

Posted Jan 26, 2025

The job posting is for a Senior Product Manager position at Lightcast, a global leader in labor market insights. The role involves facilitating the entire product development cycle, understanding customer challenges, validating opportunities for new capabilities, and collaborating with cross-functional teams. The successful candidate will develop product strategies, work with senior management to create product plans, analyze feedback to shape requirements, drive product innovation, and ensure products remain competitive. The role requires a Bachelor's degree and at least five years of product management experience. Lightcast is committed to diversity, equity, and inclusion.

Professional Services Manager

Company: InterPayments

Location: Remote

Posted Jan 26, 2025

InterPayments, a San Francisco-based FinTech SaaS company, is seeking a home office-based candidate with 8+ years of SaaS technical project management, sales engineering, technical support, or implementation management experience. The role involves customer success, project management, technical expertise, and customer communication. The candidate will be the glue between sales and implementation, coordinating multiple parties to complete projects on time. They will also provide training, support, and answer technical questions. The ideal candidate is highly organized, a self-starter, and has excellent communication skills. The company offers competitive benefits and a remote work opportunity with a pay range of $120,000-$160,000 USD.

New Business Account Executive (West)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including vacation, mental health care, full benefits from day one, work from home reimbursements, and a supportive culture. They have been recognized for their diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

New Business Account Executive (East)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional with a proven track record in closing new agency business. The role involves prospecting, pitching, and closing deals while collaborating with other business functions. The ideal candidate should have 3+ years of sales experience, strong negotiation skills, and the ability to communicate complex concepts to executive-level prospects. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and a supportive work culture.

GTM Strategy Director

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a fast-growing healthcare IT company, is seeking a GTM Strategy Director. The role involves aligning sales, marketing, and revenue operations strategies, managing cross-functional projects, and driving revenue growth. The company offers competitive benefits, including comprehensive medical, dental, and vision coverage, a 401k match, generous paid time off, and professional development opportunities. ModMed is recognized for its innovative cloud platform and has received numerous awards for its EHR system and digital health solutions.

Principal AI Research Scientist

Company: Technergetics

Location: Remote

Posted Jan 26, 2025

Technergetics is seeking a Principal of AI Research and Development with a PhD in computer science, machine learning, or a related field. The role involves conducting research, leading proposal writing, and collaborating with external researchers. The candidate must have 5+ years of professional experience in machine learning, grant writing, and business development. The position offers a competitive salary, remote work options, and comprehensive benefits. The ideal candidate will have a proven entrepreneurial mindset, passion for learning emerging ML technologies, and experience with machine learning frameworks like TensorFlow and PyTorch.

Financial Crime Analyst III

Company: Lead Bank

Location: Remote

Posted Jan 26, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst III role involves conducting investigations into suspicious activities, assisting in the buildout of the Financial Crimes program, and providing advisory services to BaaS partners. Qualifications include at least 5+ years of BSA experience, preferred BSA certification, and experience with Unit21 or other technology-focused AML software. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Staff Fullstack Software Engineer, Security

Company: Lime

Location: Remote

Posted Jan 26, 2025

Lime, a leading global shared electric vehicle company, is hiring a Staff Security Software Engineer. The role involves designing, developing, and implementing security, privacy, fraud, and resiliency solutions. The ideal candidate should have 10+ years of industry experience, with at least 5 years in software development, and a track record of building impactful security products. They should be proficient in backend and frontend coding, and have experience with cloud-native application development. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages