Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Enterprise Account Executive (Remote, US-Based)

Company: Liquibase

Location: Remote

Posted Jan 26, 2025

Liquibase, a leader in database release automation, is hiring a Regional Sales Manager based in the UK. The ideal candidate should have extensive enterprise software sales experience, a proven track record in managing complex sales cycles, and the ability to develop and maintain relationships with executive-level contacts. The role involves solving interesting problems, opportunity creation, pipeline management, and revenue forecasting. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and growth opportunities.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Product Marketing Manager

Company: Vivi

Location: Remote

Posted Jan 26, 2025

Vivi is a wireless screen mirroring and digital signage tool designed for education, aiming to enhance collaboration, control, and creativity in classrooms. With over 825,000 teachers and students using it worldwide, Vivi is committed to providing tangible solutions to the education industry. The Product Marketing Manager role involves developing and executing go-to-market strategies, product positioning, messaging, market insights, competitive analysis, product launches, and sales enablement. The ideal candidate should have a bachelor's degree in marketing, business, education, or a related field, with 5+ years of experience in product marketing. Strong understanding of the education technology industry, market trends, and proven track record of successful go-to-market strategies for digital products are required. Bonus points for prior experience in EdTech startups or K12 teaching. Vivi offers learning and development funds, wellness programs, competitive benefits, volunteer opportunities, and birthdays off.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Account Executive, Cyber Security Sales | Remote US

Company: Coalfire

Location: Remote

Posted Jan 26, 2025

Coalfire is a cybersecurity company based in Denver, Colorado, with offices in the US and UK. They are dedicated to solving clients' complex cybersecurity challenges and are leaders in the field. The company is seeking an experienced Account Executive to sell their cybersecurity services, including penetration testing, AI network application, mobile hardware, social engineering, physical red teaming, exposure management, threat hunting, dark web monitoring, incident response playbook reviews, cyber maturity and risk assessments, TPRM, and CISO advisory. The ideal candidate will have a minimum of 4-6 years of experience in cybersecurity sales, a proven track record of achieving annual bookings targets, and excellent communication skills. Coalfire offers a flexible work model, opportunities for professional growth, and competitive benefits.

Enterprise Account Executive - Position Located in Washington, D.C.

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology, located in the Washington DC metro area. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings for Managed Security Services. The ideal candidate has a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000, plus commission and potential stock options.

Enterprise Account Executive - Position Located in Eastern PA/New Jersey

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings. The ideal candidate should have a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000. The role is located in Eastern PA or New Jersey with an application deadline of January 10, 2025.

Vice President, Revenue Enablement

Company: Cloudflare

Location: Remote

Posted Jan 26, 2025

The job posting is for a VP of Revenue Enablement position at Cloudflare. The role involves empowering the global sales organization with necessary knowledge, skills, tools, and processes to enhance sales velocity and productivity. The candidate will lead the Global Sales Enablement organization, ensuring the sales team and partners are well-equipped with content, training, and resources to sell Cloudflare's products effectively. The role requires setting a vision, operating model, and roadmap for sales and technical enablement, aligning with executive and GTM teams. The candidate will develop and implement enablement programs and tools, manage a high-performing team, and provide thought leadership in enablement methods and delivery systems. Desirable skills include strong communication, 15+ years of experience in enablement and sales, people management, and expertise in learning management systems.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Senior Frontend SDK Engineer

Company: Wormhole Labs (wormholelabs.xyz)

Location: Remote

Posted Jan 26, 2025

Wormhole Labs, a blockchain technology company, is seeking a Senior Frontend Engineer with 3+ years of experience in building production-grade SDKs. The ideal candidate will contribute to the development of Wormhole TypeScript SDK, Wormhole Connect, and other open-source frontend components. They will collaborate with cross-functional teams, follow secure frontend development practices, and stay updated with web3 development trends. The company offers a competitive salary, restricted token units, unlimited time off, and a flexible work environment.

Staff Software Engineer (Backend)

Company: Prefect

Location: Remote

Posted Jan 26, 2025

Prefect is a remote-first company seeking a Staff Backend Engineer with extensive experience in backend engineering, web applications, and distributed systems. The role involves architecting, maintaining, and scaling the SaaS platform, leading technical decision-making, and mentoring developers. The company offers top-notch benefits, including remote work, equity, 401k with company match, unlimited PTO, and comprehensive insurance. Prefect is committed to belongingness and equal opportunity, ensuring mutual power, access, and opportunity among all groups and individuals.

Marketing Senior Associate

Company: Stash

Location: Remote

Posted Jan 26, 2025

Stash is seeking a Marketing Senior Associate with a focus on lifecycle and acquisition marketing. The ideal candidate will have a digital-first approach, strong creative instincts, and the ability to adapt quickly in a fast-paced environment. The role involves developing and executing cross-channel marketing campaigns, enhancing engagement strategies, and driving user growth. The candidate will work on revamping lifecycle touchpoints, crafting compelling campaigns, and supporting paid and organic marketing efforts. Stash is committed to diversity, equity, and inclusion, offering a comprehensive total rewards package, remote-first work policy, flexible PTO, and more. The company has received numerous external recognitions for its innovative fintech solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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