Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Account Executive, Commercial

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Account Executive II, Pacific Northwest

Company: Collibra

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Personalized Internet Assessor - Canada (English Language)

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Software Engineer - Product (Technical Leadership)

Company: Meta

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Enterprise Solution Engineer, Workvivo - Ireland

Company: Zoom

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Logic and Reasoning - Content Generator Specialist - US

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the supply chain cutting-edge rebate management software strategic advantage

Senior Revenue Operations Analyst

Company: Enable

Location: Remote

Posted Jan 25, 2025

Enable is a company revolutionizing the supply chain with its advanced rebate management software. They view rebates as a strategic advantage, enhancing partnerships, promoting informed decisions, and generating substantial value across the supply chain. After raising $276M in Series AD funding, Enable is poised for substantial growth. Since the launch of their flagship product in 2016, they have been rapidly expanding their client base, product offerings, and assembling a team of top-tier talent dedicated to reshaping the industry. Enable is seeking a Senior Revenue Operations Analyst to lead data cleanup, orchestration, and management across various systems, including Salesforce, BI tools, and data warehouses. The ideal candidate should have a robust background in data analysis, exceptional problem-solving skills, and a proven track record in managing complex data ecosystems.

View Details Apply on BuiltIn

Spanish Rater - United States

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Online Data Analyst Canada (French Language)

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Manager, Quality Assurance (Customer Operations)

Company: Affirm

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Marketing Manager- Paid Social

Company: Gametime

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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