Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Compensation Consultant - EMEA

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 25, 2025

Solutions Sales Engineer

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

Principal Business Systems Analyst

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Customer Support Agent - French Speaking

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 25, 2025

Performance Maintenance Specialist

Company: Waters

Location: Watertown, CT / Remote

Posted Jan 25, 2025

Director of Sales Play Activation

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 25, 2025

Head of Partnerships

Company: Federato

Location: Remote

Posted Jan 25, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions, particularly in the face of contemporary challenges like the climate crisis, cyberattacks, and social inflation. They leverage AI and deep reinforcement learning to optimize risk portfolios and ensure fair pricing. The company is backed by prominent entities such as Salesforce, Veeva, Zoom, and Box. The role in question involves developing and scaling partnerships, with a focus on increasing engagement, revenue, and product usage. The ideal candidate should have extensive experience in partnerships and business development, preferably in InsuranceTech, and a proven track record of driving growth. Federato values culture fit, emphasizing speed, user-centric problem-solving, and a fun work environment.

Sales Engineer – Cloud Data Warehouse, Data Engineering & AI - US Based - Remote

Company: Coenterprise

Location: Remote

Posted Jan 25, 2025

CoEnterprise, an award-winning B2B software and professional services company, is seeking a highly skilled Sales Engineer with expertise in cloud data warehousing, data engineering, and AI/ML. The role involves collaborating with the sales team to design scalable cloud data architectures, present tailored product demonstrations, and assist with RFPRFI responses. The ideal candidate should have strong experience with cloud data platforms, data engineering concepts, and AI/ML technologies. They should also possess excellent presentation, communication, and interpersonal skills, and have a customer-focused mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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