Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Data Scientist

Company: Andela

Location: Remote

Posted Nov 24, 2025

Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.

Full-Stack Web Development Manager– Adobe AEM / Marketing Integrations

Company: iRhythm

Location: Remote

Posted Nov 23, 2025

iRhythm is a digital healthcare company seeking a manager-level Full Stack Web Developer to lead and evolve their global digital experience. The role involves technical leadership, full-stack development, managerial responsibilities, security compliance, documentation, collaboration, and communication. The company offers competitive compensation, benefits, and a focus on diversity and inclusion.

Lead Technical Skills Enablement Program Manager - Customer Succes

Company: HubSpot

Location: Remote

Posted Nov 24, 2025

This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 24, 2025

This job description outlines a role focused on developing quantum optimization solutions for customer applications, requiring expertise in Python and optimization tools. The position emphasizes collaboration with internal teams and external customers, along with technical leadership and project delivery. It highlights DWave's commitment to innovation, inclusivity, and employee growth through competitive compensation and a supportive work environment.

Business Intelligence Data Developer

Company: Guidehouse

Location: Remote

Posted Nov 24, 2025

The job posting is for a Business Intelligence Data Developer position in a GCP environment. The role involves designing data models, migrating transformations to BigQuery, collaborating with teams, and modernizing legacy applications. The position requires 6+ years of IT experience, BigQuery expertise, and knowledge of BI tools. The annual salary range is $113,000 to $188,000.

Product Manager (Clinical & AI Imaging)

Company: Henry Schein One

Location: Remote

Posted Nov 24, 2025

This job offers a Product Manager role with opportunities to shape dental tech innovations, collaborate across teams, and enjoy competitive compensation and benefits.

Enterprise Customer Success Manager (French speaker)

Company: Canonical

Location: Remote

Posted Nov 24, 2025

The role of an Enterprise Customer Success Manager at Canonical involves developing trust with customers, providing the best possible experience, and aligning expectations to facilitate adoption of new products or services. The position requires native French language skills, excellent English, and a strong background in IT with exposure to topics such as Linux OS, data applications, storage, cloud computing, networking, security, migration, and IoT. The role offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Database Automation Engineer

Company: Upwork

Location: Remote

Posted Nov 24, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.

Identity Security - Sr. Customer Success Manager

Company: Saviynt

Location: Remote

Posted Nov 24, 2025

Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.

Sales Development Representative - Segment

Company: Twilio

Location: Remote

Posted Nov 24, 2025

The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.

Taxonomist

Company: Airbnb

Location: Remote

Posted Nov 24, 2025

This job description outlines a Taxonomist role at Airbnb involving collaboration across teams, data governance, taxonomy development, and semantic data strategies. The position emphasizes innovation, cross-functional teamwork, and impactful contributions to information management systems.

Senior Sales Engineer / Solutions Engineer

Company: Yubico

Location: Remote

Posted Nov 24, 2025

Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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