Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff SW Engineer - Migrations

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. It helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Ad Operations / Paid Media Specialist

Company: Skyrocket Studios

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role in advertising operations, focusing on search, social media, and general digital marketing. It emphasizes collaboration, data analysis, campaign optimization, and staying updated on industry trends. The role requires strong interpersonal skills, analytical abilities, and proficiency with digital marketing tools and platforms.

Engineering Manager - Infrastructure

Company: Apollo.io

Location: Remote

Posted Nov 23, 2025

The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.

Director of Sales and Customer Success (Tektronix SSO)

Company: Ralliant

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a leadership role in the Americas Service Solutions Organization, focusing on sales, customer success, and service delivery. It emphasizes achieving revenue targets, building strategic partnerships, optimizing processes, developing teams, and leveraging customer feedback to drive business growth and enhance service excellence.

Backend Engineer - Integrations Team

Company: Docplanner

Location: Remote

Posted Nov 23, 2025

Docplanner is a healthcare company that empowers patients and doctors by providing access to reviews, booking management tools, and a growing ecosystem of smart tools for better diagnoses and treatments. With a presence in 13 countries and over 50 million patients, Docplanner is committed to helping people live longer, healthier lives while maintaining a startup mindset and embracing diversity.

Staff SW Engineer - Accounts

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Software Engineer Frontend (L5) - Data Experience

Company: Netflix

Location: Remote

Posted Nov 23, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Data Experience team provides powerful and personalized enterprise software for internal teams, focusing on user-centered product delivery and data-driven decision making. The ideal candidate should be deeply technical, passionate about building user-centered software products, and have experience with frontend and backend problem solving across the stack.

Analytics Engineer

Company: Cloudbeds

Location: Remote

Posted Nov 23, 2025

The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.

GM - Andela Learning Solutions

Company: Andela

Location: Remote

Posted Nov 23, 2025

Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They are launching Andela Academy, a new business line to help enterprises reskill and redeploy their workforce at scale. The company is seeking a General Manager to lead this fast-growing revenue stream, focusing on building, scaling, and commercializing enterprise learning offerings across AI, Cloud, Data, and other high-demand domains.

Technology Account Lead - USDA

Company: Guidehouse

Location: Remote

Posted Nov 23, 2025

The job description outlines a senior technology consulting role focused on driving growth, building client relationships, and leading technology initiatives for the USDA account. Key responsibilities include owning sales targets, shaping technology pipelines, collaborating with account leads, representing Guidehouse's technology capabilities, engaging with partners, ensuring delivery excellence, and securing positive customer satisfaction. The ideal candidate should have extensive experience in technology consulting, deep understanding of enterprise IT domains, strong communication skills, and US citizenship with the ability to obtain Public Trust clearance.

Test Architect (Performance, Scale & Reliability)

Company: Netwrix

Location: Remote

Posted Nov 23, 2025

The job posting is for a Test Architect specializing in Performance Scale and Reliability Engineering. The role involves defining and leading the strategy for performance testing, designing benchmark environments, developing test harnesses, and collaborating with engineering, product management, and customer success teams. The position requires 8+ years of experience in performance engineering, strong analytical skills, and excellent communication abilities.

Senior Acquisition & Performance Marketing Manager

Company: Green Dot Corporation

Location: Remote

Posted Nov 23, 2025

Green Dot is seeking a Senior Acquisition & Performance Marketing Manager to lead digital acquisition efforts, with a focus on remote work flexibility, growth strategies, and competitive compensation in the U.S.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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