Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Technical Program Manager

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people, not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

The role of Staff Software Engineer for Metadata Infrastructure at Dropbox involves shaping and evolving transactional database systems that support nearly all Dropbox products. The position requires defining a multiyear technical strategy for metadata database stacks, leading architecture and implementation efforts, solving high-impact technical problems, driving cross-functional alignment, mentoring engineers, and advancing operational excellence. The role is ideal for engineers who enjoy deep technical problem-solving and leading through influence while building resilient infrastructure.

Sales Development Representative

Company: EDB

Location: Remote

Posted Nov 28, 2025

EDB is seeking a driven and passionate Enterprise Sales Development Representative (SDR) to join their North American team. The role involves driving market engagement, telling the Postgres AI story, generating qualified opportunities, and collaborating with purpose. Success is measured by hitting activity benchmarks, achieving pipeline generation targets, building strong internal partnerships, and advancing into leadership roles. The ideal candidate has 6 months to 2 years of sales experience, a passion for outbound prospecting, high resilience, strong communication skills, and the ability to work independently in a remote environment.

Senior Sales Operations Lead

Company: Vonage

Location: Remote

Posted Nov 28, 2025

Vonage seeks a Senior Customer Success Operations Consultant to drive operational excellence, enhance sales teams, and ensure customer success through data-driven strategies and cross-functional collaboration. The role emphasizes process optimization, analytical skills, and fostering a culture of continuous learning while offering career growth and competitive benefits.

Mid-level Full-Stack Developer (AWS / Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 28, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking a talented FullStack Developer with strong skills in Angular frontend and Python backend to contribute to the design and development of a cloud-native application hosted on AWS. The company values a customer-obsessed delivery-focused culture, a culture of learning and sharing, a culture of growth and scalability, and treating all work as strategic.

Senior Staff Engineer - Cloud Infrastructure

Company: Airbnb

Location: Remote

Posted Nov 28, 2025

The text describes a Senior Staff Engineer role at Airbnb's Cloud Infrastructure team, focusing on leading the lifecycle management of the Kubernetes compute platform. The role involves providing technical leadership, influencing a distributed team, driving cost efficiency, and contributing to the multiyear strategy for the cloud platform. The position requires extensive experience in infrastructure, public cloud providers, and Kubernetes.

Principal Solutions Engineer – Application Access Governance (AAG)

Company: Saviynt

Location: Remote

Posted Nov 28, 2025

The Principal Solutions Engineer role involves leading presales strategy, driving growth for Application Access Governance (AAG) product lines, and supporting the regional sales team in APJ. The role requires collaboration with internal stakeholders, delivering profitable subscription revenue growth, optimizing the sales lifecycle, training and enabling teams, and acting as a senior advocate for enterprise customers.

Staff Fullstack Engineer

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. They are hiring a Staff Software Engineer to join their growing engineering team.

Software Engineer

Company: Zencore

Location: Remote

Posted Nov 28, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, seeking experienced candidates to join their team. They offer strategic guidance, facilitate technology decisions, and execute projects in a collaborative style. The company works with fast-paced innovative companies, leveraging cloud as the key driver of their transformation. They provide a short-term contract role with a focus on cloud engineering, using a broad range of technologies such as Kubernetes, AI, LLMs, and more.

Engineering Manager

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is seeking an Engineering Manager to lead a product engineering team and drive the development and optimization of their web app and add-ins.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

This role involves designing and operating Dropbox's core metadata infrastructure, requiring expertise in distributed systems and experience with large-scale transactional databases. Responsibilities include leading technical strategy, ensuring reliability, and mentoring engineers. Compensation ranges from $200,600 to $271,400 CAD.

Business Development Representative Benelux Market (English-speaking)

Company: HubSpot

Location: Remote

Posted Nov 28, 2025

This text describes a Business Development Representative role at HubSpot, outlining responsibilities like prospecting, collaborating with Account Executives, and scheduling demos. It details requirements such as sales experience and soft skills, while highlighting benefits like hybrid work, career growth, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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