Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Senior Information Systems Engineer

Company: Autodesk

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Information Systems Engineer to join their Collaboration Services team. The role involves automating business processes, participating in technical design, and managing ongoing feature changes in collaboration applications. The engineer will oversee the administration and integration of collaboration platforms, work with internal and external partners, and ensure efficient, secure, and practical solutions. The position requires 5-7+ years of technology support experience, extensive experience with Microsoft suite administration, and knowledge of collaboration security frameworks. Autodesk values a culture of belonging and offers a competitive compensation package.

Data Systems Lead

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Regulatory Affairs Manager - Medical Devices

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Clinical Trial Reg Affairs Manager specializing in medical devices and diagnostics. The role involves developing regulatory strategies, supporting product development, and working across the full product lifecycle. Responsibilities include understanding and interpreting regulatory requirements, authoring pre-submissions, reviewing protocols, drafting product technical documentation, and preparing IDE submissions. The ideal candidate should have a Bachelor's Degree, solid understanding of global regulatory requirements, experience with therapeutic medical devices, and proven experience in authoring FDA marketing applications. Excellent communication, project management, and analytical skills are required. Thermo Fisher Scientific offers competitive remuneration, healthcare, and a range of employee benefits.

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages