Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Product Marketing Manager (REMOTE)

Company: Xplor Technologies

Location: Remote

Posted Jan 24, 2025

Xplor is seeking a Senior Product Marketing Manager for their Fitness and Wellbeing vertical. The role involves shaping how the Mariana Tek platform connects with fitness brands and clients, leading product launches, developing messaging, conducting competitive research, enabling sales, advocating for customers, creating content, collaborating cross-functionally, and defining metrics. The ideal candidate is a self-motivated product marketing expert with 3-5 years of B2B SaaS experience, a fitness enthusiast, collaborator, storyteller, analytical, and a strong writer. Xplor offers a competitive salary, remote work, and benefits like parental leave, give-back days, diversity initiatives, mental health support, and flexible arrangements.

Senior Platform Architect

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 24, 2025

Strategic Account Manager

Company: SanMar

Location: Remote

Posted Jan 24, 2025

SanMar is seeking a Strategic Account Manager (SAM) to support large and strategic accounts. The SAM will sell SanMar's value proposition, build strong customer relationships, and act as a customer advocate. They will work closely with Territory Managers, understand strategic goals, and negotiate pricing and product programs. The ideal candidate will have a Bachelor's Degree, 4-6 years of related sales experience, and excellent leadership, planning, and communication skills. SanMar offers a competitive compensation package, including a discretionary bonus, paid time off, and comprehensive benefits. The role involves travel, working on a computer for extended periods, and lifting up to 50 pounds. SanMar values diversity and inclusion, and is an Equal Opportunity Employer.

HR Manager - German speaker

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking an experienced HR professional for a People Consultant role. The consultant will provide expert guidance in areas such as coaching, facilitation, and advisory practices, aligned with Autodesk's culture code and global behavior standards. Responsibilities include consultation on complex labor and compliance issues, M&A diligence and integration, performance management, crisis management, and team dynamics. The ideal candidate should have proven experience partnering with all levels, be skilled in coaching and facilitation, possess subject matter expertise, and be fluent in German and English. Autodesk values a culture of belonging and offers a competitive compensation package.

Demand Generation, Marketing Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Associate Medical Director/Med Dir - Oncology/Hematology - Remote U.S

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

This job involves providing medical oversight of clinical trials, ensuring adherence to company SOPs, client directives, good clinical practice, and regulatory requirements. The role includes attending and presenting at investigator and sponsor meetings, providing medical consultation, and supporting business development activities. Key responsibilities also encompass medical review and analysis of serious adverse events, marketed products ICSR, and periodic safety reports. The role requires an MD or equivalent, with clinical experience or suitable industry experience. Excellent interpersonal, influencing, and team-building skills are necessary, along with understanding of guidelines (FDA, ICH, EMA, and GCP), and proficiency in biostatistics, data management, and clinical operations procedures. The position involves working in an office environment with occasional travel, and requires strong communication skills, decision-making abilities, and proficiency in computer productivity applications.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a manager for Surety National Accounts and Subcontract Default Insurance (SDI) Underwriting Support. The role involves managing a team of Underwriting Assistants and Bond Support Specialists, handling policy issuance, bond registration, and contract/commercial bond requests. The manager will also develop and monitor operating and quality standards, ensure compliance with regulatory requirements, and drive consistency throughout the organization. The candidate should have a Bachelor's degree, 5+ years of management experience, and strong communication skills. Liberty Mutual offers a competitive salary range, opportunities for growth, and a supportive work environment.

Sr. Financial Analyst, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The job overview involves providing financial support within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include analyzing and reviewing data for strategic and operational decisions, performing Henry Schein Products OTD financial reporting processes, tracking financial performance, and participating in the annual budget process. The role requires strong analytical skills, proficiency in MS Excel, and knowledge of Oracle PBCS, HFM, Smartview, and MS PowerBI. A minimum of 5-7 years of professional experience is typically required, along with a Bachelor's degree or global equivalent in a related discipline. The position offers a competitive salary range, bonuses, and various benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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