Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Software Engineer, Core

Company: Ava Labs

Location: New York, NY / Remote

Posted Jan 24, 2025

Sales Development Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Manager, Executive Communications

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Executive Communications professional. The role involves writing engaging communications assets, supporting editorial strategy, tracking trends, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 5-7 years of communications experience, strong project management skills, and the ability to innovate and produce measurable results. The position offers a competitive salary, benefits, and opportunities for career growth.

Account Executive - SMB (DACH Region)

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

GCP Auditor

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is seeking a seasoned Medical Device lead auditor with over 10 years of experience in the Clinical Research industry, specifically in Medical Devices. The candidate must be proficient in Good Clinical Practice, including 21 CFR, ISO14155, ICH GCP, and have expertise in FDA BIMO Audit expectations and ISO20916, EU IVDR. The role involves project management, audit planning, execution, and report issuance. The candidate will also identify opportunities for RQM+ to provide additional support, mentor junior auditors, and maintain training in new regulations. This is a client-facing role requiring strong communication skills, integrity, and the ability to handle challenging situations with diplomacy. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Recruiter (Oil & Gas, Midstream)

Company: Workrise

Location: Remote

Posted Jan 24, 2025

Workrise is seeking a Recruiter for the Oil and Gas Midstream team. The role involves sourcing workers, reviewing resumes, and finding job opportunities across various categories and roles. The recruiter will collaborate with the worker recruiting and sales teams to maintain a pipeline of workers for quick and efficient delivery to clients. The position requires a Bachelor's degree, 2+ years of client-facing experience, and 3+ years in the Oil and Gas industry. The recruiter will also support the Workforce team, provide market trends, and communicate effectively with various audiences. The role involves travel, use of office equipment, and computer programs. The recruiter should be able to lift up to 25 lbs.

Digital Transformation Leader

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 24, 2025

Senior Toxicologist

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services, supporting market access for medical devices, digital therapeutics, and diagnostics. The company has deep expertise in all clinical specialties and works with top medical device manufacturers. The Toxicologist position involves technical support for toxicological risk assessment, biological evaluation, and regulatory compliance. Requirements include a degree in Toxicology, technical writing experience, and knowledge of US FDA and European regulations. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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