Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Premium Audit Manager

Company: CNA

Location: Remote

Posted Jan 24, 2025

The job description outlines a leadership role in Commercial Premium Audit activities at CNA. The role involves leading a diverse team, collaborating with offshore partners and vendors, and ensuring strategic operational and functional developmental goals are met. The position requires strong knowledge of workers compensation, general liability, and commercial auto policy writing, as well as excellent analytical and problem-solving skills. The ideal candidate should have a minimum of 5 years of management experience and 5 years of field Premium Audit experience. CNA offers a comprehensive benefits package and is committed to providing reasonable accommodations to qualified individuals with disabilities.

Senior Product Designer, Vulnerability Management

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Senior Product Designer for its Posture Management team. The role involves shaping a unified platform for risk assessment and vulnerability remediation, designing seamless and intuitive experiences across the Vulnerability Management landscape. The ideal candidate will have experience in designing ASPM tools or similar security platforms, and a strong understanding of DevSecOps and the 'Shift Left' movement. They will collaborate with security experts, engineers, and other designers to create an all-in-one Vulnerability Management platform, contributing to the company's mission of enabling everyone to contribute to software creation, thereby accelerating human progress.

Accounting Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly motivated Accounting Intern for a 12-week summer 2025 internship. The ideal candidate should possess accounting knowledge, strong communication skills, and a financial mindset. They will assist with various accounting processes, cross-functional collaboration, and external audits. The role requires high energy, attention to detail, and a desire to gain hands-on experience in a rapidly growing tech company.

Lead Cloud Engineer

Company: Cars.com

Location: Remote

Posted Jan 24, 2025

Senior Full Stack Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Full Stack Software Engineer for a fully remote role based in India. The ideal candidate will have 7+ years of industry experience, specializing in Javascript, HTML5, CSS, and modern Javascript frameworks like React. They should be familiar with server-side software development, testing frameworks, A/B testing, and have a good understanding of front-end architecture and data-driven development. The role involves guiding technical direction, collaborating with cross-functional teams, shipping well-tested code, and mentoring junior team members. Atlassian offers competitive perks and benefits, and values diversity and inclusion.

Data Science Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Atlassian is offering a summer internship for students to work on scaling a fast-growing company by powering it with data, reporting, and analytics. The role involves aligning data science priorities, improving user journey, and building top-notch dashboards. The ideal candidate should be fluent in SQL or similar programming languages, have experience with dashboarding tools, and be currently enrolled in a full-time masters degree program. The compensation ranges from $47 - $53 in Zone A, $43 - $48 in Zone B, and $39 - $44 in Zone C. Atlassian values diversity and offers a variety of perks and benefits.

Electrical Category Senior Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Principal Software Engineer, Architecture

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a highly experienced Principal Software Engineer with a Computer Science or Engineering background. The role involves working at the forefront of cloud and distributed computing technologies, driving technical strategy, and leading a team of technical leads. The ideal candidate should have architect level experience in cloud computing domains, a proven track record of leading large software teams, and expert knowledge in performance, scalability, and engineering best practices. DigitalOcean offers a competitive salary, equity compensation, and a focus on career development and employee well-being.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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