Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and be comfortable with Go, Python, and JavaScript. They should also have excellent communication skills and a desire to build secure by default services. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Clin Ops Delivery Specialist II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job involves reviewing clinical monitoring visit reports for consistency, liaising with clinical monitoring staff, ensuring compliance with report expectations, customizing templates, evaluating protocol adherence and subject safety, attending internal project meetings, providing forecast estimates, and contributing to regulatory requirements. The role also includes support activities and progress updates.

Chef de projet d'Ingénierie (Industrie Hydroélectrique)| Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

GE Vernova is seeking a Project Engineering Manager for its Hydro Power North America division. The role involves technical execution of component integration for large hydro projects, coordination of product management, engineering centers of excellence, and project office functions. The successful candidate will ensure cost and performance targets are met, manage technical documentation, and serve as a technical point of contact for clients and partners. Key qualifications include a bachelor's degree in engineering, at least 5 years of project execution and engineering design experience, strong communication and project management skills, and proficiency in French and English. The role offers opportunities for growth and impact in a global team working on cutting-edge technologies to address climate change.

French Tied Agent

Company: Fisher Investments

Location: Guéret, France / Remote

Posted Jan 24, 2025

Fisher Investments Luxembourg is seeking a Regional Sales Manager to work from home as an independent contractor. The role involves calling high-net-worth leads, qualifying and scheduling face-to-face appointments, and closing business. The successful candidate will have a proven track record in selling to high net worth individuals, with 5+ years of experience. They should possess a motivated mindset, be a calculated risk-taker, and have strong interpersonal skills. Fisher Investments offers a highly lucrative compensation structure, first-class service, and a transparent fee structure. The company prides itself on its long history of managing global investments and tailoring portfolio management to help clients reach their long-term goals.

Field Service Engineer Product Inspection

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an experienced Field Service Engineer for the Product Inspection division. The role involves installing, maintaining, and repairing equipment such as metal detectors and checkweighers in food and pharmaceutical factories. The candidate should have a background in Electrical/Mechanical/Engineering, strong problem-solving skills, and excellent communication abilities. They must also possess a driving license and be willing to travel within France and occasionally internationally. Native French and English language skills are required.

AWS Marketing Leader

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 24, 2025

Sr Manager, Channel Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a commercial leadership role for its Microbiology Division (MBD). The role involves developing channel strategy, driving growth through North American channels, and fostering relationships with channel partners. Key responsibilities include creating a commercial process for selling through partner organizations, coordinating divisional leads to meet channel objectives, and understanding market dynamics and competitive landscape. The ideal candidate should have a B.S. in Sciences or Business, preferably with an MBA, and at least 5 years of direct/distribution sales experience. Strong analytical skills, strategic selling abilities, and excellent communication skills are required. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Configuration and Data Manager

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos' Multi Domain Solutions Division is seeking a skilled Configuration and Data Manager to support the US Space Force in a hybrid Azure cloud environment. The role involves managing configurations, ensuring data integrity, and facilitating operations across cloud and on-premises systems. Key responsibilities include maintaining the Software Configuration Management Repository, enforcing Configuration Management and Quality Control Plans, and coordinating with various teams. The ideal candidate should have a SECRET clearance, relevant experience, and expertise in Azure services, configuration management, and data governance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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