Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the generation and maturation of ITAM and EAM pipeline. The consultant will also assist in qualifying customer needs, performing business value assessments, and demonstrating solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Sales Director, Risk Bearing Providers

Company: Vim

Location: Remote

Posted Jan 24, 2025

Vim is a rapidly growing middleware platform revolutionizing healthcare through seamless data exchange and collaboration. The Director of Sales will lead a team of Account Executives, focusing on value-based care buyers like ACOs and MSOs. The role involves managing a quota, developing strategic sales plans, and fostering strong customer partnerships. Vim's platform enhances clinical workflows, improves performance, and drives innovation. The company offers a competitive compensation package, comprehensive benefits, and a flexible work environment.

Senior Associate Engineer, Product Software

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, solving complex problems, and have experience with AWS services like EMR, Kinesis, RDS, S3, and SQS. Atlassian values diversity and offers comprehensive perks and benefits.

Director, Partner Readiness Programs (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Director of Partner Readiness. The role involves leading a team to transform CrowdStrike's go-to-market strategy for its partner ecosystem, focusing on scaling partners' sales and technical capabilities. Key responsibilities include designing and executing a multi-year partner enablement strategy, developing programs and curriculum, and leading a global team. The ideal candidate should have 10+ years of relevant work experience, program management skills, and experience in designing global partner enablement programs. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Transfer Agent Operations Associate (Hybrid)

Company: Broadridge

Location: Kingston, NY / Remote

Posted Jan 24, 2025

Broadridge is seeking an Associate for a hybrid role involving daily processing of shareholder and DTC presentations. The Associate will review paperwork, ensure service delivery requirements are met, and assist with system development and special projects. Preferred qualifications include a Bachelor's degree, 3+ years of Transfer Agent or Financial industry experience, and strong follow-up, detail-oriented, multitasking, and critical thinking skills. The role offers a competitive hourly rate and comprehensive benefits, with a commitment to a diverse, equitable, and inclusive environment.

Account Executive - SMB (DACH)

Company: Smartsheet

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Chief Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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