Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Especialista de Backup

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer a dynamic role as a System Administrator, where one solves complex problems, identifies potential future issues, and works with major clients across various industries. The job involves managing systems data, providing solutions, ensuring security compliance, and collaborating with a diverse team. Kyndryl promotes career growth, offering opportunities from Junior System Administrator to Architect, with hands-on experience and learning opportunities. They value diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Senior/Principal Clinical Team Manager - General Medicine

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

PPD Clinical Research Services is seeking an experienced Senior Clinical Team Manager for General Medicine. The role involves managing a team of Clinical Operations members, ensuring project clinical deliverables are met within timelines and budget, and acting as a contact for the Sponsor. Qualifications include a Bachelor's degree, previous cross-country CTM/Project Management experience, and knowledge of General Medicine, including Gastrointestinal diseases, Immunology, Dermatology, Women's health, and Genitourinary. Gene therapy experience is advantageous. The company offers a competitive salary, extensive benefits, and a flexible working culture.

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong working knowledge of Excel and have experience in a SaaS environment. The role offers the opportunity to impact industries that power our global economy, with a focus on safety, efficiency, and sustainability. Samsara values professional integrity, resilience, and a growth mindset, and encourages continuous learning and professional development.

Senior Oncology Account Manager GU Fort Worth TX

Company: Pfizer

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Senior Oncology Account Specialist (SOAS) role at Pfizer involves promoting the company's product portfolio to healthcare providers, educating them on appropriate product use, and improving patient experience. The role requires a strong understanding of Pfizer's products and resources, and a demonstrated track record of success in pharmaceutical sales or oncology healthcare professional experience. Basic qualifications include a BA/BS degree, ability to travel, valid US driver's license, and minimum of 4 years of relevant experience. Preferred qualifications include oncology sales experience, master's degree, and advanced healthcare professional degree.

Cloud Oxxo

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

Regional Ops Finance Manager, AMER

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

Account Executive for SkyHive - German speaker

Company: Cornerstone OnDemand

Location: Mühlhausen, Germany / Remote

Posted Jan 24, 2025

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Customer Fulfillment Manager (CFM)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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