Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Outside Sales Representative

Company:

Location: Albuquerque, NM / Remote

Posted Jan 24, 2025

Uline, a reputable distributor of shipping, industrial, and packaging materials, is seeking an experienced Outside Sales Representative for its Albuquerque, New Mexico market. The role involves managing and growing existing accounts, prospecting for new business, and providing effective solutions using Uline's extensive product range. The company offers a competitive pay and bonus program, comprehensive health insurance, 401(k) with employer match, paid holidays, generous paid time off, and more. The successful candidate will receive 4 weeks of Uline-specific sales training and a 12-week mentorship program.

Service Insurance Assistant, Commercial

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 24, 2025

Liberty Mutual is hiring for an Insurance Assistant role in their Customer Service Operations (CSO) department. The role involves providing customer service for the involuntary Worker's Compensation department, handling calls, responding to inquiries, taking payments, and providing policy information. The company offers competitive salary based on various factors including skills, experience, education, and location. The job requires proficiency in computers, strong communication skills, and the ability to work in a fast-paced environment. The role is metrics-based with responsibilities including phone handle time, after-call work, schedule adherence, and service tracking. The company values diversity, equity, and inclusion, and offers comprehensive benefits and learning opportunities.

Social Media Manager

Company: Databricks

Location: Remote

Posted Jan 24, 2025

Databricks is seeking a Social Media Manager with 35 years of experience in enterprise software, preferably with data and AI companies. The role involves content creation, strategy development, channel management, analytics, collaboration, trend monitoring, and influencer engagement. The ideal candidate should have strong communication, program management, and analytical skills, along with a deep understanding of social media best practices. The pay range is $81,800 - $180,800, depending on the zone.

Sales Representative - Northwest Pennsylvania - Surgical Technologies

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a leading medical technology company, is seeking a Surgical Technologies Sales Representative. The role involves promoting and selling Stryker ST products, conducting product evaluations, and maintaining a sample inventory. The ideal candidate should have 5+ years in outside sales, preferably in medical or B2B fields, or a Bachelor's degree. Stryker offers field sales training and an in-house product training program. The company is recognized globally for its innovative medical technologies and has been named one of the World's Best Workplaces by Fortune Magazine.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Computer Operator with extensive Mainframe/iSeries Operations experience. The role involves operating complex computer systems, supervising networks and applications, and resolving technical issues. The team lead will oversee operational oversight and reporting, interact with customers, and drive process improvements. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess strong analytical skills, problem-solving abilities, and a growth mindset.

Credit and Collection Analyst

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Credit and Collections Analyst. The role involves managing customer credit limits, resolving outstanding receivables, and establishing credit and collections policies. The analyst will oversee collections, credit processes, and financial transactions, ensuring accuracy in customer data and AR balances. They will also engage with customers, sales, and finance to resolve collection issues, and provide operational support for outsourced collections. The ideal candidate should have 5+ years of finance or collections experience, a bachelor's degree in finance, accounting, or business administration, and preferably a CBA/CBF certification. Bilingual (Spanish/English) and Oracle skills are desirable. Equinix is an equal opportunity employer committed to diversity and inclusion.

Senior Security Detection Engineer | SPLUNK

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Detection Engineer for its Security Organization. The role involves building detections, workflows, and services to improve incident response efficiency. The ideal candidate should have 6+ years of experience in Security Engineering or Security Operations, proficiency in Splunk, understanding of attacks on JavaScript and Java applications, and experience with public cloud technologies. The position is high visibility and critical for scaling threat detection and response functions. It requires passing a ServiceNow background screening and is contingent upon passing a USFedPASS screening, including a credit check, criminal/misdemeanor check, and drug test. The role involves working with security platform engineering teams, platform development teams, and product managers, and providing input on future products for a digital transformation cloud company.

Senior Director, Industry Advisor - HLS

Company: Salesforce

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Salesforce is seeking a visionary and experienced Industry Advisor for Pharma+ accounts. The role involves partnering with various teams to drive growth strategies, represent Salesforce at industry events, and provide thought leadership. The ideal candidate should have deep Pharma expertise, a strong network, and the ability to work cross-functionally. Key responsibilities include customer engagements, influencing industry solutions, and creating credible thought leadership. The candidate must have a minimum of 10 years of experience in relevant functions at a senior level, with a proven track record in leading digital transformation and change management.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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