Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Mainframe Operator

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior Mainframe Operator with 4-6 years of experience in Mainframe Operations. The role involves operating complex computer systems, supervising networks and applications, and resolving technical issues. The team lead will write turnover reports, document PBIs, and oversee ITSM tickets. This position offers opportunities for problem resolution, process improvement, and career growth. Kyndryl values diversity and inclusivity, and provides state-of-the-art resources and employee learning programs.

Senior Director, Strategic Implementation

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Copywriter

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Staff Product Designer, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

PRESALES SOLUTION CONSULTANT II

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a Presales Solution Consultant. The role involves delivering engaging sales presentations of UKG HCM and WFM solutions, maintaining expertise in UKG solutions, and collaborating with the sales team. Key responsibilities include providing discovery and analysis of current business needs, developing impactful professional demonstrations, and sharing knowledge with prospective customers. The ideal candidate should have 2+ years of industry experience (HCM, HR, Payroll, and/or Time) and 2+ years of presales/solution consultant experience. Excellent presentation and communication skills, critical thinking in fast-paced settings, and the ability to manage multiple projects concurrently are preferred. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits, and is an equal opportunity employer.

Select Major Account Executive EST/CST - (Jacksonville, FL)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a NYSE-listed company, is seeking a remote sales professional for its Majors team. The role involves developing executive-level relationships with strategic accounts, managing end-to-end customer engagements, and demonstrating solution-based sales processes in complex campaigns. The ideal candidate should have 5+ years of full-cycle sales experience, a proven track record of over-achieving quotas, and the ability to handle enterprise deal sizes and C-Level relationships. They should also be comfortable with strategic outbound prospecting, have excellent interpersonal skills, and a passion for the operations world. Samsara offers competitive compensation, benefits, and a flexible working model.

Business Development Manager

Company: Cummins

Location: Remote

Posted Jan 24, 2025

Cummins is seeking a skilled Business Development Manager for Off-Highway engine sales in Czech Republic and Slovakia. The role involves leading sales through EBU and DBU channels, identifying and engaging prospective customers, creating account plans, and utilizing product knowledge to present solutions. The ideal candidate should have fluency in Czech and English, proven account management experience, a strong ownership mindset, solid business insight, and a customer-focused approach.

Systems Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Manager - GTM Enablement - Customer Success

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Senior Manager for the Customer Success Enablement Partner (EP) team within its GTM Enablement (GTME) team. The role involves leading a team of enablement partners, setting global strategy, and ensuring alignment with business needs. Key responsibilities include recruiting, coaching, and mentoring team members, defining swimlanes across roles, and owning relationships with senior executives. The ideal candidate should have over 3 years of experience in Customer Success, Training/Enablement, and Management, with strong leadership, communication, and coaching skills. HubSpot values a culture of flexibility, connection, and diversity, offering a fast-paced, high-growth environment with opportunities for career growth.

Service Specialist - Tempus

Company: PNC

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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