Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating an equitable, inclusive environment for employees, customers, and communities. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role involves prioritizing tasks, collaborating with diverse teams, and gaining valuable skills. Kyndryl offers opportunities for career growth, industry diversity, and continuous learning. They value a growth mindset, customer focus, and inclusivity.

Expression of Interest: Engineering Internship

Company: Cummins

Location: Remote

Posted Jan 24, 2025

This role involves collaborating with application and design engineers on engine selection, subsystem installation requirements, and generator design for Marine, Oil & Gas, and Industrial equipment manufacturers. It offers opportunities to gain engineering knowledge, learn design and validation tools, and work on product design from customer specifications. A mechanical background is required, along with proficiency in MS Excel Macros, Word, PowerPoint, AutoCAD, Technical Writing, and Creo.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant for multi-disciplinary, complex consulting engagements. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will be responsible for guiding customers in their adoption of major cloud and non-cloud technologies, advising on technology options, and making strategic choices. They will also lead comprehensive modernization programs encompassing people, culture, process, and technology. Kyndryl values diversity and offers benefits that support employees' well-being and career growth.

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking an Enterprise Account Manager. The role involves new account development, expanding existing accounts, and managing complex sales strategies. The ideal candidate should be self-motivated, outcome-driven, and have a proven track record in sales. They must work closely with the partner community, forecast accurately, and be comfortable with C-Suite presentations. Forcepoint is committed to diversity and equal employment opportunities.

Insurance Defense Attorney

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Principal/Director of Product - New Products

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Director of Product Management to lead the development of a new product. This role involves creating impactful solutions for industries like transportation, logistics, and physical operations. The ideal candidate will have 8+ years of product management experience, a strong B2B SaaS background, and technical aptitude. They will own the strategy, roadmap, and execution of a new product line, collaborate with various teams, and drive adoption and revenue growth. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Business Development Manager for the APAC region, focusing on the Clinical Next-Generation Sequencing Division. The role involves leading strategic partner accounts, developing sales funnels, and growing the customer base. The ideal candidate should have a life science or business degree, 10+ years of commercial experience, and strong leadership skills. They must be able to build relationships, negotiate, and communicate effectively across diverse backgrounds. The mission is to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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