Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr. Business Development Manager - Industrial Growth North

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

As a Sr. Business Development Manager- Industrial Growth North for GE Grid Automation, you will drive business growth and achieve revenue targets within the Northeast Region of the United States. This role involves leveraging expertise in Protection, Control, Automation, Asset Management, and tele-communications to work with potential partners, developers, and customers in the Industrial market. You will lead a team of sales channels, understand customer needs, and deliver innovative solutions in power systems, protection relays, advanced automation systems, microgrids, and cybersecurity. The position requires strong leadership skills, technical knowledge, and a proven track record in sales. Essential responsibilities include driving new leads and market opportunities, developing and delivering solutions, growing orders and sales, and providing technical expertise during customer presentations.

Supervisor - Digital Certificate Operations

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job description outlines responsibilities for a Commissioning Engineer, who will be responsible for the installation, commissioning, and maintenance of HVDC and FACTS products on-site. The role involves coordinating onshore and offshore projects, ensuring timely completion and quality standards. The engineer will provide technical support to customers and internal functions, document activities, and handle health and safety matters. Required qualifications include a technical education, relevant experience, strong communication skills, problem-solving abilities, and proficiency in EHS regulations. The company offers extensive development opportunities, a secure employment contract, and a positive work environment.

Data & AI Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Data & AI Consultant to accelerate customer competitive performance globally. The role involves unleashing AI technology potential, collaborating with customers to conceptualize strategic applications, and delivering invaluable insights. The consultant will lead workshops, engagements, and forge best-in-class AI roadmaps. They will analyze customer business issues, formulate hypotheses, and test conclusions, delivering data solutions. The ideal candidate has 3-5 years of AI and Data consulting experience, strong technical expertise, and excellent communication skills.

DevOps Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 24, 2025

Atlassian is seeking experienced DevOps engineers to join their Data Center team. The role involves building software to enhance the availability, performance, and stability of the 'Instant Environments' cloud computing service. The ideal candidate should have 3+ years of experience in designing, delivering, and operating large-scale, AWS cloud-native infrastructure solutions. They should also be proficient in automation and Infrastructure-as-code projects, Kubernetes, Helm, Python, and observability tools. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a sales leader with a proven track record in exceeding sales quotas. The role involves managing Account Executives, supporting new hires, and driving new logo sales strategy. UKG offers a comprehensive benefits package, an inclusive culture, and opportunities for professional growth. The company is currently leading in workforce management and human capital management, with plans to expand further with AI-powered solutions.

MD Telephone Adjuster (I, II, or Sr.) - National General

Company: Allstate

Location: Remote

Posted Jan 24, 2025

National General Insurance, a subsidiary of The Allstate Corporation, is currently hiring for an experienced Material Damage Telephone Adjuster. The ideal candidate should be located in a Pacific time zone state. The role involves investigating and confirming facts of loss for automobile accidents, determining coverage, liability, damages, and negotiating claims. The company offers competitive compensation, ranging from $47,440.00 to $70,415.00 annually, based on experience and qualifications. National General emphasizes a collaborative work environment, encouraging employees to challenge the status quo and impact the future positively.

Assoc Mgr Clin Operations

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The role involves managing and training staff, ensuring their smooth assimilation into the company, and conducting induction programs for new employees. The position requires participation in process improvement initiatives, delivering training on WPDs and SOPs, and managing systems to evaluate employee and project metrics. The job involves frequent travel, both domestic and international, and exposure to electrical office equipment. The company is dedicated to improving health and promoting protocols with forward-thinking teams.

Engineer II, Field Service (SEM/TEM/FIB) - Raleigh NC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer II for the Materials and Structural Analysis Division (MSD). The role involves on-site installation, servicing, and repair of complex equipment like Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), and more. The engineer will also instruct customers on system operation and maintenance, and collaborate with application scientists to solve user challenges. The position offers growth opportunities, transportation support, and comprehensive benefits including bonus, 401k, healthcare, and more. The ideal candidate should have a degree in electronics, physics, engineering, or similar, with 4-5 years of experience in operating, troubleshooting, and repairing complex analysis tools. Fluency in English, strong problem-solving skills, and the ability to travel 25-50% are required.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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