Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Front End Software Engineer

Company: Laika

Location: Santa Ana, Costa Rica / Remote

Posted Jan 24, 2025

Thoropass, a rapidly expanding tech company based in New York, is seeking a Senior Front End Developer for a virtual opening in select LATAM locations. The role involves building and maintaining applications, working closely with the Product Manager, and contributing to the codebase. The ideal candidate should have 8+ years of front-end development experience in JS and React, a passion for delivering exceptional customer experiences, and strong communication skills. The company offers competitive compensation, healthcare, early equity, work-from-home flexibility, and a commitment to diversity and inclusion.

SEO Senior Strategist

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 24, 2025

Tripadvisor is seeking a Sr. SEO Strategist for the Experiences & Things to do category. The role involves driving a best-in-class search strategy, partnering with product, user research, and content teams, and optimizing the site for search engines. The ideal candidate should have 8+ years of SEO experience, strong analytical skills, excellent communication, and a passion for travel. The company values accountability, transparency, growth mindset, diversity, adaptability, and being traveler-obsessed.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Fond du Lac, WI / Remote

Posted Jan 24, 2025

Senior DevOps Engineer

Company: Restaurant365

Location: Remote

Posted Jan 24, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Senior DevOps Engineer. The role involves managing infrastructure, automation, and cloud services, with a focus on public cloud environments like Azure or AWS. Key responsibilities include automating public cloud environments, architecting services, container management, continuous deployment, and setting configuration standards. The ideal candidate will have extensive DevOps experience, automation skills, and proficiency in scripting languages. Azure and/or AWS administration experience, along with Linux and Windows knowledge, is required. The position offers a salary range of $120,000-$150,000, comprehensive benefits, and equity options.

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise west coast market, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Territory Sales Manager

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Senior Software Engineer, Back End (Services)

Company: Juniper Square

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages