Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Software Engineer - Backend (New Product)

Company: KeepTruckin

Location: Canada / Remote

Posted Jan 24, 2025

KeepTruckin, a company specializing in AI and computer vision technology, is seeking a Software Engineer to build financial products and services. The role involves creating APIs/services for transaction processing, improving system performance, and working with cloud infrastructure. The ideal candidate should have a degree in Computer Science, 3+ years of software development experience, and expertise in Ruby on Rails, Go Lang, Java, or similar languages. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

Senior FP&A Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Insurance Sales Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 24, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to existing and new clients, with a focus on placing new business insurance policies to support agency objectives and maintain long-term relationships with carriers. The company offers a comprehensive training program, excellent coaching, internal referrals, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week till 8:00 p.m. and the possibility of working weekends on a rotating basis. The AAA Total Rewards Package includes a competitive base hourly rate, monthly/quarterly commissions, paid time off, 8 paid holidays, 401(k) plan with employer match, medical, dental, vision, and prescription coverage, free AAA membership, free life insurance, and an outstanding portfolio of carriers and products. The ideal candidate should have a current P&C license, at least two years of professional sales experience in an insurance environment, strong customer and community relationships, and the ability to meet sales goals or quotas.

Senior Data Pipeline Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Sr. Marketing Manager - Consumer Engagement

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The Consumer Marketing Engagement Manager at Included Health is a strategic role responsible for driving account activation and member utilization of the company's healthcare product. The ideal candidate should have diverse marketing channel expertise, strong collaboration skills, and a results-driven mindset. They will lead marketing initiatives for large market accounts, focusing on brand awareness, account registration, and first-time use of Included Health's products. The role involves creating an engagement playbook, developing strategic communications plans, and presenting campaign ideas. The candidate must have a minimum of 7 years of consumer marketing experience, excellent communication skills, and the ability to work independently in a fast-paced startup environment.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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