Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Business Specialist

Company: PerfectServe

Location: Remote

Posted Jan 24, 2025

PerfectServe is a rapidly growing healthcare technology company specializing in clinical communications, scheduling, and patient engagement solutions. They are featured on the Inc 5000 list and have experienced an 88% growth rate over the past three years. The company is seeking a Business Specialist to join their sales team, focusing on improving healthcare provider scheduling, workforce productivity, and clinical communication workflows. The role involves developing leads, demonstrating solutions, and navigating the sales closing process. PerfectServe offers a remote-first work environment, comprehensive benefits, and opportunities for career advancement.

Associate - Field Service and Technical Advising

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

The job involves managing and performing various activities at a Steam Power site, including installation, maintenance, repair, and calibration of systems and equipment. The role also entails providing technical instruction to customers and performing administrative tasks. Required qualifications include a STEM degree or equivalent experience, and desired characteristics include experience working on customer sites, technical skills, and the ability to work independently. The position requires extensive travel, English proficiency, and the ability to obtain unescorted security clearance for nuclear power facilities. The salary range is 70K to 80K USD annually, with additional benefits including healthcare, retirement plans, and paid time off. The company offers professional development, challenging careers, and competitive compensation.

EMEA PreSales Upmarket Director

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an EMEA PreSales Upmarket Director to join their dynamic team. The role involves leading a team of managers, providing strategic leadership, and driving growth in the upmarket segment. The ideal candidate should have proven experience in a senior leadership role within PreSales, a deep understanding of Upmarket and/or SB segments, and a track record of driving growth. They should also possess strong communication, coaching, and mentoring skills, and an analytical mindset with a track record of data-driven decision making.

QA Auditor III ISQA- Fully remote!

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a professional to lead complex audits, ensuring compliance with quality assurance processes and regulatory guidelines. The role involves conducting various types of audits, providing GxP consultation, and mentoring junior auditors. The company values Integrity, Intensity, Innovation, and Involvement, aiming to accelerate research and support patients in need.

Kiva Ambassador (Volunteer)

Company: Kiva

Location: Remote

Posted Jan 24, 2025

Kiva has launched an Ambassador Community, inviting individuals to volunteer about 4 hours per month for 6 months. As a Kiva Ambassador, one can share Kiva's mission with various groups, host fundraisers, start clubs, and more. In return, Kiva provides access to an exclusive community, connects ambassadors with leadership, offers learning opportunities, and recognizes their efforts with special events and swag. This is an unpaid role open to residents of the United States or Canada.

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

L2 SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Defense professional. The role involves protecting organizations' infrastructure from cyber threats, utilizing skills in cybersecurity, incident response, security operations, vulnerability management, and threat hunting. The ideal candidate should have 4-5 years of Security Analyst experience, expertise in network, host, and cloud-based security, and a deep understanding of the current cyber threat landscape. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Business Development Representative - Remote

Company: PerfectServe

Location: Remote

Posted Jan 24, 2025

PerfectServe is a rapidly growing company offering innovative healthcare communication solutions. Their mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages. They are featured on the Inc 5000 list and have seen an 88% growth rate over the past three years. The Business Development Representative role involves building the sales funnel with qualified leads, executing outreach campaigns, and collaborating with key decision-makers. The company offers a remote-first work environment, comprehensive benefits, and opportunities for internal advancement.

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global company with 20+ years of experience, 2.7k employees, and 11k+ customers in 150 countries. They offer a cloud-native security platform to prevent data theft or loss. The Enterprise Account Manager role involves finding, developing, and closing new business opportunities, working closely with the partner community, and managing customer relationships. Key traits for the role include self-motivation, outcome-driven approach, proven track record in sales, and strong outbound prospecting skills. Responsibilities include new account development, account management, and exceeding sales quotas. Forcepoint is committed to equal employment opportunities and diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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