Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

EHS Manager

Company: GE Vernova

Location: Stafford, United Kingdom / Remote

Posted Jan 24, 2025

Technical Sales Consultant, Digital Science Solutions

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Technical Sales Consultant for the Digital Science Business Unit. The role involves providing technical support to account managers, analyzing requirements, responding to RFx, and delivering demonstrations of the Digital Science software portfolio. The successful candidate will have excellent communication skills, business discernment, and a good understanding of science and digital solutions for laboratories. They should have 2+ years of technical sales experience, preferably in Laboratory Software Solutions. The role offers flexible hours, competitive remuneration, and a range of employee benefits.

Principal Technical Consultant - Customer Workflows (Retail & Public Sector Digital Services)

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Retail Operations solutions, focusing on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The ideal candidate will have deep expertise in field service management, a strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. The role requires a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps, ideally within a Retail or Manufacturing customer environment.

Area Vice President-East

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global cybersecurity company with 2.7k employees, 11k+ customers, and 300+ patents. They offer a cloud-native platform for Zero Trust security, protecting sensitive data and intellectual property. The Sales Area Vice President role involves managing sales teams, driving revenue, and growing business. The company emphasizes data protection, analytics, and systems visibility, with a focus on understanding user behaviors. Forcepoint is committed to diversity and equal employment opportunities.

Finance & Strategy Senior Analyst, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Software Engineer, AI

Company: FiscalNote

Location: Remote

Posted Jan 24, 2025

As a Senior Software Engineer, you will be part of a dynamic team developing new user experiences for the flagship web application. You'll work on the full stack, using modern Python (FastAPI) and JavaScript (React, Next.js) technologies, and integrate AI capabilities. The role involves designing data pipelines, integrating software solutions, and mentoring other engineers. Familiarity with AWS, Docker, Kubernetes, and various databases is required. FiscalNote, a leader in policy and global intelligence, offers a competitive benefits package and values diversity.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Sr. SAP Functional Analyst, Sales and Distribution (Remote)

Company: RTX

Location: Remote

Posted Jan 24, 2025

Collins Aerospace is hiring for a Senior SAP Sales and Distribution Functional Analyst position. The role involves managing complex SAP digital processes, leading project components, and providing consultation to users. The ideal candidate should have a university degree, 6+ years of SAP Sales and Distribution experience, and strong business analysis skills. The company offers competitive benefits including medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more. The salary range is $101,000 - $203,000 USD.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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