Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant to join their team. The role involves working closely with customers to understand their current IT landscapes, identify areas for modernization and optimization, and guide the development of strategic technology initiatives. The ideal candidate will have a strong background in cloud technologies, excellent communication skills, and a proven track record in supervising engagements and managing customer relationships. Kyndryl offers a flexible working policy, a diverse and inclusive culture, and opportunities for professional growth and development.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Field Applications Scientist (m/f/d) Pharma Analytics - BNL/Nordics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is recruiting for a Pharma Analytics Field Applications Scientist to cover the Benelux and Nordics Territory. The role involves providing technical support, collaborating with customers, maintaining technical expertise, and representing the company at events. The ideal candidate should have a Life Science degree, experience in molecular biology and genomic analytical techniques, and proficiency in English and another relevant language. The role requires 50-75% travel and a full, clean EU driving license.

Minority Business Treasury Management Advisor - Relationship Manager I

Company: PNC

Location: Remote

Posted Jan 24, 2025

PNC is seeking a Treasury Management Advisor for its Business Banking Minority Business organization. The role involves managing client relationships, growing sales and revenue, and handling credit and non-credit product origination. The ideal candidate should have a bachelor's degree, 3+ years of industry experience, and skills in client relationship building, credit, and financial analysis. PNC offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. The position is remote-based, with work performed from a quiet, confidential space in an approved home location.

Project Manager

Company: GE Vernova

Location: Umm Şalāl Muḩammad, Qatar / Remote

Posted Jan 24, 2025

The role involves delivering operational results, managing customer relationships, driving operational excellence, and ensuring financial performance. The candidate will report to the region Business Operations Director and work closely with all Software regional functions. Key responsibilities include managing customer relationships, driving operational excellence, and ensuring financial performance. The ideal candidate should have a Bachelor's degree in Science, Engineering, or Project/Business Management, with a minimum of 10-12 years of business experience, preferably in the SWS domain. They should have strong financial acumen, leadership skills, and experience in managing complex projects. Arabic speaking is preferable.

Machine Learning Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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