Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Area Business Manager, Fort Worth, TX

Company: Blueprint Medicines

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Senior Fleet Sales Manager - Germany

Company: General Motors

Location: Remote

Posted Jan 24, 2025

General Motors is seeking a Senior Fleet Sales Manager with 6+ years of B2B sales experience in the automotive industry, focusing on fleet business. The role involves developing and implementing sales strategies, identifying new business opportunities, and maintaining strong relationships with key customers. The ideal candidate should possess excellent leadership, communication, and interpersonal skills, along with analytical and problem-solving abilities. The position requires business travel 3-4 days per week and offers a chance to work with a company committed to a world with Zero Crashes, Zero Emissions, and Zero Congestion.

Country Approval Specialist - FSP - UK

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Country Approval Specialist to pull together regulatory Country Submissions for investigative site activation. The role involves preparing, reviewing, and coordinating local regulatory submissions, providing local regulatory strategy advice, and coordinating with internal functional departments. The ideal candidate will have a Bachelor's degree, strong attention to detail, excellent communication skills, and knowledge of regional/national country regulatory guidelines. The mission is to enable customers to make the world healthier, cleaner, and safer.

Analyst II, Full Stack (Strategic Finance)

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a data professional to join their Strategic Finance team, focusing on Forecasting and Data Infrastructure/Analytics. The role involves becoming an end-to-end financial expert, designing scalable data pipelines, and supporting the Finance team in developing automated financial forecasts. The ideal candidate should have strong technical skills, intellectual curiosity, and the ability to influence and present to all levels of the organization. Affirm offers competitive compensation, benefits, and a remote-first work environment.

【第二新卒】KJTS_ITエンジニア(広島)

Company: Kyndryl

Location: Hiroshima, Japan / Remote

Posted Jan 24, 2025

Nuclear Systems Code Development Engineer

Company: Kairos Power

Location: Alameda, CA / Remote

Posted Jan 24, 2025

Kairos Power, a nuclear energy technology company, is hiring an early career Nuclear Code Development Engineer. The role involves assisting with KP-SAM IET validation, leading the development of multiple dimensional models, and supporting safety analysis and licensing teams. The ideal candidate should have a MS or PhD in Nuclear Engineering, knowledge in nuclear reactor systems, and proficiency in C++, Python, and other relevant coding languages. The company offers competitive compensation, benefits, and a commitment to diversity and inclusion.

EHR Technical Services Analyst

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

iRhythm Technologies is seeking a remote EHR Technical Services Analyst. The role involves providing technical support for EHR-integrated customers, troubleshooting issues, and driving innovation. The ideal candidate should have at least 1 year of EHR integration experience, preferably with Epic, and some experience with HL7 integration engines like Mirth. They should be analytical, detail-oriented, and comfortable in a fast-paced environment. The position offers a competitive compensation package, excellent benefits, and the opportunity to work with a team dedicated to improving healthcare and patient experience.

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer for a remote position based in Vancouver, WA. The ideal candidate should have 1+ years of experience in field service, depot repair, or manufacturing facilities, preferably with hands-on refrigeration experience. The role involves providing field service support, repairs, preventative maintenance, installations, and instrument qualifications. The candidate will work with hazardous/toxic materials and need to adhere to Good Manufacturing Practices (GMP) safety standards. The position requires a strong electronic/mechanical background, ability to lift 50 lbs with assistance, and maintain a valid driver's license. The company offers a comprehensive Total Rewards package including medical, dental, vision plans, paid time off, and retirement savings programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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