Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

SAP Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior SAP Consultant to lead SAP S/4 HANA transformation projects, collaborating with diverse industries to tailor cutting-edge solutions. The role involves joint expansion of the consulting portfolio, supporting customers in S/4HANA architecture and implementation, and working with the latest SAP technologies. The ideal candidate should have at least 7 years of professional experience in SAP or SAP S/4 HANA implementations, with a strong understanding of ABAP code and BTP. They should possess excellent analytical and conceptual skills, customer orientation, and the ability to work in virtual or distributed teams.

Lease Operations Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Jan 24, 2025

Mainframe CICS System Programmer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

National Service Coordinator - Remote

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 24, 2025

Enterprise Fleet Management is hiring a National Service Coordinator for a full-time work-from-home position in the Metro St. Louis area. The role involves providing support to both internal and external Fleet Management customers, handling inbound calls, coordinating roadside assistance, setting up rentals, and conducting follow-ups with repair facilities. The position offers a comprehensive healthcare package, 401k matching, paid time off, and growth potential. Minimum qualifications include being 18 years old, living in the specified area, having 2 years of customer/vendor support experience, and intermediate proficiency in Microsoft Office. The role requires reliable high-speed internet access.

Sr Account Director, Business Development (Heatlh Economics/Market Access)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Sr Account Director, Business Development to drive the success of their consulting practice areas. The role involves client account and relationship management, driving new business opportunities, and strategic account planning. The candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech. They should possess excellent interpersonal skills, experience in identifying sales leads, and understanding of sales automation systems. The position offers a rewarding career with opportunities for growth and a positive impact on global health.

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Manager - Value & Access, UK & Europe. The role involves developing and implementing market access strategies for the Binding Site's diagnostic portfolio and pipeline products in the UK and EU. The ideal candidate will have a degree in a life science, health economics, health policy, or related field, along with 5+ years of experience in reimbursement and managed care in the pharma, medical device, or IVD industry. Key responsibilities include driving reimbursement strategies, leading patient-centered outcome evidence generation, coordinating HTA strategies, and collaborating with external stakeholders. The role requires strong communication skills, project management, and the ability to travel up to 20%.

Software Engineer Senior Consultant I

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Senior Software Engineer Consultant. The role involves implementing applications following 12-factor principles, owning the full stack of software products, and leveraging test-driven development and continuous integration. The candidate will participate in decision-making processes, collaborate in designing systems and apps, and contribute to the team's collective knowledge. Allstate values inclusivity and diversity, offering a flexible environment that encourages growth and impact. The company is committed to non-discrimination and equal employment opportunities.

Remote - Care Manager

Company: Healthfirst

Location: Remote

Posted Jan 24, 2025

Junior Consultant im Bereich Digital Workplace Services (m/w/d)

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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