Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Healthcare Brand Manager

Company: GANNETT

Location: White Plains, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Engineering Manager - Civil/Structural Design (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Jan 24, 2025

The Engineering Manager - Civil/Structural Design role at GE Hitachi Nuclear involves leading a diverse team of engineers and scientists responsible for designing nuclear plant systems and structures. Key responsibilities include providing technical and managerial leadership, planning and managing engineering tasks, collaborating with internal and external partners, and ensuring on-time fulfillment of engineering commitments. The role requires a Bachelor's degree in Engineering or related field, at least 10 years of engineering experience, and 5 years of Civil/Structural Design experience in the nuclear industry. Desired qualifications include a Masters in Civil Engineering, Professional Engineer registration, strong leadership skills, and experience with project management. The position offers a competitive salary range of $127,000 to $200,000, bonuses, and comprehensive benefits.

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Project Management Leadership Program

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Senior Associate, Client Success

Company: Axios

Location: Remote

Posted Jan 24, 2025

Axios, a modern media company, is seeking a Senior Associate of Client Success for its Local West Coast advertising team. The role involves managing new and existing accounts, delivering top-tier client experiences, and collaborating with multiple cross-functional teams. Ideal candidates should have 2-4 years of digital campaign planning experience, strong client management skills, and a passion for the Axios mission. The starting salary is between $75,000 - $85,000, with additional benefits including health insurance, retirement plans, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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