Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Partnerships Manager (Canada)

Company: Place Exchange

Location: Remote

Posted Jan 24, 2025

Place Exchange is seeking a Partnership Manager with 3+ years of experience in the programmatic media space. The role involves cultivating relationships with premium publishers, driving programmatic advertising revenue, and educating partners on Place Exchange's value proposition. The ideal candidate should have a strong analytical base, familiarity with ad tech ecosystem, and excellent communication skills. The role is fast-paced, detail-oriented, and requires collaboration with various teams.

Engineering Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a highly motivated, hands-on technical engineering manager for its GenAI Platform team. This team is responsible for the GenAI Platform, a simplified way to build generative AI applications. The role involves planning and executing complex technical projects, collaborating with technical leads, and managing software project schedules. The ideal candidate will have experience in AI/ML, CI/CD, infrastructure, and making products for technical teams. They should be able to make effective trade-offs, ship products at scale, and manage teams throughout the SDLC. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio is seeking a Senior Solutions Engineer for its Segment product team. The role involves partnering with Account Executives for pre-sales activities, becoming an expert in Segment's products, and acting as a trusted advisor to customers. The ideal candidate has 3+ years in a solutions engineering role, a knack for understanding technical concepts, and a passion for problem-solving. Twilio offers competitive pay, generous time-off, and a supportive work environment. The role is remote, excluding certain states.

Imaging Scientist- Dosimetrist

Company: Perceptive

Location: Burlington, MA / Remote

Posted Jan 24, 2025

The job posting is for an Imaging Scientist or Dosimetrist position in Burlington, MA (or potentially remote in the US, UK, Germany, or France). The role involves developing and applying modelling and analysis techniques for internal dosimetry in clinical oncology imaging studies. Key benefits include comprehensive health benefits, paid time off, internal growth programs, and a 401(k) program. Essential functions include supporting image and data processing pipelines, overseeing quality control methods, researching novel image processing methods, and mentoring junior team members. Qualifications include a Ph.D. or MSc in a quantitative field, minimum 4 years of experience in academic or industrial environments, knowledge of nuclear medicine imaging, programming skills, and strong attention to detail.

Senior Software Engineer

Company: Autodesk

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Developer : Infrastructure Automation

Company: Kyndryl

Location: Greater Noida, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Development Manager with 8+ years of experience in agile methodologies. The role involves leading high-performing teams, delivering innovative software solutions, and ensuring high-quality standards through rigorous testing and QA checks. The ideal candidate should possess strong leadership skills, technical expertise, and a continuous learning mindset. Kyndryl values diversity and offers opportunities for career growth, extensive learning programs, and a supportive work environment.

Enterprise Account Executive - Ohio Valley

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking an Enterprise Account Executive based in the Los Angeles area. The role involves selling security solutions to enterprise-level accounts, requiring a disciplined approach to pipeline development, prospecting, and closing complex sales. The ideal candidate should have 3+ years of direct enterprise experience, be technically competent in areas like security, email, cloud, and AI, and have a proven track record of over-quota performance. Responsibilities include managing enterprise accounts, generating new business opportunities, and maintaining accurate data across sales systems. The role offers a competitive base salary range of $120,000—$160,000 USD, with potential for bonuses, RSUs, and benefits.

Site Care Partner I

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

The Site Care Partner at Pfizer is the primary contact for investigative sites during a study's lifecycle, responsible for site start-up activities, relationship building, and operational oversight. They ensure site-level recruitment and success, safeguarding quality and patient safety. The role involves coordinating with various functions, optimizing communications, and proactively identifying risks to quality and compliance. The Site Care Partner is also accountable for site oversight, maintaining knowledge of protocols, and conducting study start-up activities. They support processes for country and site selection, collaborate with stakeholders, and ensure site monitoring readiness. The role requires strong relationship building, communication, and interpersonal skills, along with experience in site management and start-up activities.

Senior Data Engineer

Company: Arcadia

Location: Remote

Posted Jan 24, 2025

Arcadia, a healthcare data solutions provider, is seeking a Senior Data Engineer. The role involves designing and documenting connectors/ingestion pipelines, building and unit testing delivery connectors, and supporting processes like peer code reviews and sprint planning. The ideal candidate will have 5-7 years of relevant industry experience, proficiency in SQL, Spark Scala, and NoSQL databases, and a strong understanding of healthcare data and analytics. Arcadia offers a mission-driven environment, flexible work, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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