Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Virtual Primary Care Physician (HI Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 24, 2025

Galileo, a digital-first primary care medical group, is seeking culturally sensitive clinicians. The role involves providing high-quality, comprehensive primary care via asynchronous text-based chat and synchronous video. Clinicians will manage complex and chronic illnesses, work with a diverse patient population, and leverage data, technology, and operational rigor for optimal patient outcomes. Galileo offers flexible scheduling, competitive benefits, and a culture that values teamwork, excellence, and mutual respect.

Analyst Relations Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks an experienced Analyst Relations Manager. The role involves developing relationships with key industry analysts, driving thought leadership, and managing AR strategy. The ideal candidate will have 8+ years of AR experience, strong communication skills, and the ability to execute projects independently. Bonus points for cybersecurity experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Associate Customer Support Specialist

Company: DeleteMe

Location: Remote

Posted Jan 24, 2025

DeleteMe is a rapidly growing SaaS privacy business that offers tools for consumers and businesses to control their online personal information. The company is well-capitalized, profitable, and led by a passionate team. They are seeking an Associate Customer Support Representative to educate customers on privacy best practices, resolve support requests, and partner with internal teams to address complex issues. The role offers comprehensive health benefits, flexible work schedule, 100% work from home, generous 401k matching, paid time off, company holidays, childcare expense reimbursement, fitness reimbursement, and birthday time off.

Privacy Counsel, Home Office

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a Privacy Counsel to join its global data privacy team, supporting operations in over 20 countries. The role involves knowledge of global privacy laws, strong communication skills, and the ability to multi-task. Responsibilities include conducting legal research, providing advice on privacy matters, drafting legal documents, and assisting with responses to subject access requests. The ideal candidate should have a J.D. degree, 2+ years of legal experience, and knowledge of privacy laws including GLBA and European data protection laws. CIPP/US or CIPP/EU certification is preferred.

Senior iOS Software Engineer, Media Foundation

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast community platform with over 97M daily active users, seeks a skilled iOS engineer to enhance its media capabilities. The role involves working cross-functionally, contributing to the full development cycle, and setting technical standards. The ideal candidate should have at least 3+ years of experience in developing iOS applications, proficiency in Swift, and knowledge of media frameworks like AVFoundation, Core Media, and Core Video. Familiarity with streaming protocols and video encoding standards is a plus. Reddit offers comprehensive benefits including healthcare, 401k matching, and flexible vacation.

Medical Scientific Liaison - Ontario and Atlantic

Company: CSL

Location: Remote

Posted Jan 24, 2025

CSL Behring, a global leader in developing and delivering high-quality medicines for rare and serious diseases, seeks a Field-Based Medical Expert (MSL) to support their products and therapeutic areas. The MSL will advance scientific relationships, educate stakeholders on product science and safe use, and gather new information relevant to CSL Behring's products. Responsibilities include acquiring medical-scientific knowledge, interpreting and disseminating balanced data, identifying KOLs and HCPs, delivering educational programs, and attending scientific meetings. Qualifications include a relevant degree, industry experience, and language skills. The role aims to optimize patient outcomes and improve lives worldwide.

Principal Engagement Manager, Federal

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages