Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Director, Kyndryl Consult Partner Mainframe (m/f/x)

Company: Kyndryl

Location: Stuttgart, Germany / Remote

Posted Jan 24, 2025

VP, Client Partner

Company: Measured

Location: Remote

Posted Jan 24, 2025

Measured is a leading company in incrementality-based measurement and optimization for consumer brands, offering an all-in-one platform for managing test plans and optimizing media investments. The company, led by Trevor Testwuide, empowers brands with comprehensive incrementality intelligence through adaptive methodology, end-to-end automation, and industry-leading expertise. Measured values curiosity, integrity, customer obsession, and employee belonging, promoting diversity and inclusivity. The Customer Success organization is seeking a VP Client Partner to drive client product adoption, provide consultative services, and ensure clients achieve their marketing business goals. The role involves leading client capability assessments, collaborating on product adoption roadmaps, conducting trainings, and consulting on specific use cases. The ideal candidate should have 5+ years of experience in marketing attribution, agency marketing, or marketing analytics, with strong analytical, organizational, and communication skills.

Customer Success Manager

Company: Agiloft

Location: Remote

Posted Jan 24, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. Their no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. The company emphasizes a strong employee experience, supporting diverse work environments and work-life balance. The Customer Success Manager (CSM) role in the MidMarket region involves building customer relationships, driving product engagement and growth, and acting as a trusted advisor to customers. The ideal candidate should have extensive experience in customer success or account management in SaaS companies, with a proven track record in relationship building and churn mitigation.

Engineer III - Cloud (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a talented individual to join their Falcon Cloud Security (FCS) team. The role involves designing and delivering scalable back-end services for their industry-leading CSPM platform, collaborating with teammates, and developing public-facing command-line shell utilities. The ideal candidate should have experience in object-oriented programming, preferably in Golang, and familiarity with cloud providers like AWS, Azure, and GCP. Knowledge of Docker, Kubernetes, Kafka, Redis, and SQL databases is required. Bonus points for experience with Oracle Cloud Infrastructure, application observability tools, Elasticsearch, Cassandra, and Terraform. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

Customer Success Manager, Strategic DACH (German Speaking)

Company: Atlassian

Location: Remote

Posted Jan 24, 2025

Atlassian is seeking a German-speaking Strategic Customer Success Manager, remotely based in the UK, Netherlands, France, Poland, or Germany. The role involves helping customers maximize their Atlassian investment, guiding them through product adoption, solution expansion, and long-term growth. The ideal candidate will have 8-10+ years of experience in Customer Success or account management, proficiency in German and English, and a track record of managing strategic customers with complex SaaS product portfolios. They will work closely with C-Level contacts, executives, and global teams, and report to the Regional Head of Customer Success. Atlassian values a distributed work environment, offering perks like health coverage, paid volunteer days, and wellness resources.

On Site Service Technician

Company: Cummins

Location: Remote

Posted Jan 24, 2025

Cummins Inc. is seeking a skilled Onsite Service Technician for a role in Gallivare, Sweden. The successful candidate will maintain, diagnose, and repair Cummins diesel engines in Komatsu mining products at the Aitik mine site. Key responsibilities include engaging with customers, performing preventative maintenance, escalating complex issues, and ensuring adherence to safety and environmental policies. The ideal candidate should have mechanical and electrical system knowledge, problem-solving skills, strong communication abilities in Swedish and English, and a valid driver's license. High Voltage/Low Voltage experience and current electrical certification are preferred but not required.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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