Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Staff Cyber Security Architect

Company: GE Aerospace

Location: Blue Ash, OH / Remote

Posted Jan 23, 2025

CCO Service Advocate

Company: Healthfirst

Location: Remote

Posted Jan 23, 2025

Portfolio lifecycle Manager Allergy, Europe

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a role in a highly collaborative team within a European healthcare diagnostics company. Key responsibilities include developing regional strategies, coordinating new product introductions in Europe, and creating impactful marketing strategies. The ideal candidate should have a higher degree in a life science subject, preferably with specialization in immunology, and extensive knowledge in allergy diagnostics, healthcare, and IVD. Strong communication skills, problem-solving abilities, and familiarity with healthcare regulations are required. The role involves creating engaging digital content, delivering effective sales content and training, and staying current with market trends.

US Government Contracts Manager-Sourcing

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 23, 2025

The GE Power Conversion Sourcing Process Compliance Leader is responsible for ensuring compliance with US Government FAR/DFARS clauses and other regulations for all procurement related to projects in the region. This role involves managing the USG Sourcing Process, maintaining a Supplier Database, and preparing regulatory reports. The ideal candidate should have a Bachelor's degree, minimum 3 years of contract negotiation experience, and a proven track record in sourcing for US Government projects. Strong communication skills and problem-solving abilities are essential. This is a remote position offering professional development and competitive compensation.

EAS PMO DT Project Manager

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a Digital Technologies Project Manager for its RTX Enterprise Services. The role involves leading multiple mid-large size DT projects, managing project fundamentals, driving delivery cadence, and communicating project value to senior leaders. The ideal candidate should have a university degree or advanced degree with relevant experience, 3+ years in DT software development or infrastructure initiatives, and proficiency in MS Project. Preferred qualifications include experience in government or large corporate environments, expertise in PowerPoint presentations, and SAFe or similar agile certifications. RTX offers a comprehensive total rewards package, including parental leave, flexible work schedules, and career development programs. The role is remote with potential for a 14-week Re-Empower Program for experienced professionals returning from a career break.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Senior Counsel

Company: Garner Health

Location: Remote

Posted Jan 23, 2025

Garner Health is seeking a Senior Counsel to support its Legal team. The ideal candidate will be a detail-oriented generalist with experience in commercial contracting and data privacy, preferably in healthcare or a regulated tech company. Responsibilities include drafting, reviewing, and negotiating various agreements, supporting compliance with data and privacy laws, and collaborating with other business functions. The role reports to the Head of Legal and offers a salary range of $200,000 - $220,000. Garner Health values diversity and is committed to providing accommodations for qualified individuals with disabilities.

Wind Hub Technician- Colorado Highlands/Cedar Creek Area

Company: GE Vernova

Location: Golden, CO / Remote

Posted Jan 23, 2025

The Wind Hub Technician position at GE Vernova involves maintaining optimal function and output at wind sites through daily turbine operations, safety, quality control, and warranty repairs. The role requires local travel, partnership with site and hub leadership, and execution of contractual obligations. Essential responsibilities include working with electrical and mechanical equipment, performing maintenance and repairs, troubleshooting complex problems, and documenting work. Required qualifications include a high school diploma or equivalent, 1+ year of experience as a Wind Technician/Wind Mechanic, or completion of a Wind Certificate Program/associate degree in Energy, passing a Technical Knowledge Assessment, and basic computer skills. The hourly pay range is $25.96- $34.96, with additional benefits including healthcare, prescription drug, dental, and vision coverage, a 401(k) plan, and more.

Strategic Account Service Manager (REMOTE)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Strategic Account Service Manager (SASM) to identify and pursue new business opportunities, handle and develop key service accounts, and promote the IES product portfolio. The SASM will maintain long-lasting customer relationships, drive service activities, and collaborate with cross-functional teams. The role involves managing all elements of the service process, from installations to customer relationship management. The ideal candidate should have 3+ years of management experience in field service, account management, or program management within analytical instrument markets, a Bachelor's degree, and strong market knowledge. Thermo Fisher Scientific offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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