Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr. Business Systems Analyst

Company: Smartsheet

Location: Santa Ana, Costa Rica / Remote

Posted Jan 23, 2025

Voluntary Benefits Sales Executive, IL

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Voluntary Benefits Sales Executive for the state of Illinois. The role involves driving top line premium growth, case count, and producer recruiting. Key responsibilities include building consulting relationships with brokers, consultants, and partners, identifying new opportunities, and meeting or exceeding assigned production plans. The ideal candidate will have a proven sales track record, strong consultative skills, and a growth mindset. Allstate offers a competitive salary of $45,000 annually with potential for $200k+ in incentives.

IT Simplification/Cloud Transformation Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a passionate and driven IT Simplification/Cloud Transformation Consultant. The role involves guiding organizations through the transition of their IT infrastructure to cloud-based solutions, optimizing performance, scalability, and cost-effectiveness. The successful candidate will be at the forefront of strategic decision-making, defining sourcing strategies, and delivering complex consulting engagements. They will also have opportunities for growth, innovation, and shaping the evolution of intellectual capital assets. Required skills include a degree in Computer Science or related field, 7+ years of cloud experience, and proficiency in scripting and automation tools.

Medical Science Liaison

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Binding Site, a division of Thermo Fisher Scientific, is seeking a Medical Science Liaison. This role involves providing clinical and scientific education to enhance patient care, developing relationships with key opinion leaders, and collaborating with sales and marketing teams. The ideal candidate should have an advanced clinical/science degree, preferably in immunology or hematology/oncology, and at least 3 years of experience in a clinical, hospital, or laboratory setting. A patient-centric approach, strong communication skills, and the ability to travel up to 75% are required. The position offers competitive compensation, benefits, and opportunities for career growth.

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Senior Manager - Value & Access, UK & Europe. The role involves developing and implementing market access strategies for the Binding Site's diagnostic portfolio and pipeline products in the UK and EU. The ideal candidate will have a degree in a life science, health economics, health policy, or related field, along with 5+ years of experience in reimbursement and managed care in the pharma, medical device, or IVD industry. Key responsibilities include driving reimbursement strategies, leading patient-centered outcome evidence generation, coordinating HTA strategies, and collaborating with external stakeholders. The role requires strong communication skills, project management, and the ability to travel up to 20%.

Exec Account Director, Business Development - Biopharma

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is hiring for an Executive Account Director, Business Development - Biopharma position. The role involves securing and retaining business for PPD through professional sales activities, positioning PPD as a primary provider for clinical development work, and mentoring junior staff. The ideal candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech, excellent interpersonal skills, and experience in identifying and developing sales leads. PPD offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment.

Sales Training Content Developer

Company: Hitachi Energy

Location: Raleigh, NC / Remote

Posted Jan 23, 2025

The job posting is for a Sales Training Content Developer role. The main responsibilities include designing, developing, and updating engaging training materials such as e-learning modules, videos, and instructional guides. The role requires collaboration with subject matter experts, conducting needs assessments, and utilizing instructional design principles to create effective learning experiences. The ideal candidate should have a Bachelor's degree in Education, Instructional Design, or a related field, along with 2-5 years of experience in training content development or instructional design. Proficiency with e-learning authoring tools and the Cornerstone Learning Management System is required. Strong communication skills, organizational abilities, problem-solving skills, and the capacity to work in a team environment are also essential.

Sr Business Development Manager - Purification

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Business Development Manager for the Purification business. The ideal candidate should have a strong understanding of business development fundamentals, deep technical background, and excellent interpersonal skills. The role involves identifying new market opportunities, shaping and implementing business strategies, fostering collaboration, and driving growth in the bioproduction purification sector. Key responsibilities include conducting market analysis, building and presenting cases, leading cross-functional collaboration, driving negotiations, and maintaining relationships with strategic customers and partners. The successful candidate will have 5+ years of professional experience in business development, a degree in biological or chemical sciences, and expertise in downstream purification processes.

Staff Developer Educator

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages