Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Developer .Net

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development team at Kyndryl offers opportunities to solve complex problems in a fast-paced environment. As a Software Engineering - Developer, you will design, develop, and implement cutting-edge software solutions, with immediate value to your work. The role involves implementing components using design documentation and functional programming specifications, ensuring they are appropriately documented, unit-tested, and ready for integration. The team member will also architect solutions, test code, and deploy a CI/CD pipeline. Kyndryl values innovation, creativity, and excellence, offering opportunities for career growth and advancement within the job family.

Field Sales Consultant, Medical - Cincinnati, OH

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

Henry Schein is seeking a Field Sales Consultant with a growth mindset to join their collaborative sales team. The role involves leading outreach to healthcare practitioners, growing and developing the account base, and increasing sales. The company offers a Fully Integrated Sales approach, encouraging active collaboration and personal/professional growth. They value candidates passionate about building relationships, excellent communicators, and proficient in MS Word and Excel. Henry Schein, a Fortune 500 company, provides comprehensive healthcare solutions and supports diversity, offering benefits like healthcare plans, tuition reimbursement, and more.

Channel Sales Manager

Company: Hitachi Energy

Location: Philadelphia, PA / Remote

Posted Jan 23, 2025

ERP Team Leader - Plan to Deliver - Workstream leader

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP (Plan to Deliver) digital technology leader for an ERP Team Leader position. The role involves leading a team of SAP professionals, providing guidance on best practices and technical solutions, and driving enhancements for SAP Planning, Manufacturing, Quality, logistics, and Aftermarket / MRO solutions. The ideal candidate should have extensive experience in SAP systems, a strong technical background, and the ability to lead cross-functional teams to drive continuous improvement and efficiencies across operations. The successful candidate will be responsible for the successful delivery of each phase in the OneRTX: Process & Systems Transformation Program, which aims to harmonize key business processes and migrate capabilities into standardized ERP systems, with SAP S/4HANA as the foundation.

Senior Partner Sales Manager, GSI/MSSP

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Sumo Logic is seeking a Senior Partner Sales Manager with a strong background in GSI and MSSP sales. The role involves strategic business development, collaborative execution, sales leadership, operational excellence, and continuous improvement. The ideal candidate should have at least 5 years of experience in enterprise solutions with MSSPs or GSIs, familiarity with modern security and observability platforms, and strong financial and analytical skills. The position offers a competitive salary range of $135,000 - $150,000 and the opportunity to shape the future of MSSP business models.

Security Analyst

Company: ConsenSys

Location: Remote

Posted Jan 23, 2025

Full Stack Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Software Engineer to join the Agent Productivity Tools (APT) team, a vital part of their Enterprise Applications and Architecture org. The role involves building new services to meet critical business needs using Golang and React, supporting team members, and collaborating with various teams to turn product and technical vision into a tangible roadmap. The company is committed to diversity and equal opportunity, offering an intense work culture for those passionate about crypto and blockchain technology.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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