Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

GTM Sales Enablement Partner

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking a Sales Enablement Partner for its APAC region. The role involves collaborating with various teams to create a world-class learning experience, presenting to APAC Sales Leadership, and managing a network of subject matter experts. The ideal candidate should have over 3 years of Enablement experience, be comfortable with ambiguity, and possess strong strategic direction and data-driven decision-making skills. HubSpot values flexibility and connection, offering remote and office-based roles with opportunities for in-person events. The company is committed to diversity and inclusion, and was named the #2 Best Place to Work on Glassdoor in 2022.

Sales Development Representative - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT solutions, is seeking a full-time remote Sales Development Representative. The role involves lead generation, outbound prospecting, lead qualification, nurturing relationships, scheduling meetings, CRM management, collaborating with the sales team, tracking metrics, and staying updated with industry trends. Requirements include a bachelor's degree, proven sales experience, healthcare IT industry experience, strong communication skills, organizational skills, CRM software familiarity, and a proactive mindset. DAS offers remote work, competitive pay, flexible time off, continued education reimbursements, health benefits, a 401k plan, mental health services, parental leave, and a commitment to privacy.

Sales Enablement Manager - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time remote Sales Enablement Manager. The role involves supporting account management and sales teams with tools, resources, and training to drive retention and revenue growth. Responsibilities include defining and delivering onboarding and ongoing training programs, managing an internal knowledge base, partnering with leadership to track KPIs, and leading the recontracting process for new clients. Requirements include a bachelor's degree, sales or sales enablement experience, and a minimum of 5 years of experience in sales enablement or marketing. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Product Manager

Company: Super Dispatch

Location: Remote

Posted Jan 23, 2025

Super Dispatch is seeking a Product Manager to join their team and help develop and execute product initiatives for their Driver App. This role requires a lean product development mindset and collaboration with engineers and product designers in a fast-paced, data-oriented environment. The position is fully remote and requires flexibility to work with teams in Central Asia time zones and the US management team. The ideal candidate should have 5+ years of Product Management experience, preferably in transportation/logistics, B2B, or Marketplace products. They should be an excellent communicator, able to work effectively in a dynamic startup culture, and have strong analytical and problem-solving skills. The role involves gradually taking over the Driver App roadmap execution, identifying gaps in workflows, and setting a strategic vision for the app that aligns with company goals.

Customer Success Manager - LogScale/Next Gen SIEM (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Customer Success Manager. The role involves building customer relationships, driving engagement, retention, and growth. The manager will act as a trusted advisor, understanding customer business objectives for project success. Key responsibilities include creating success plans, managing renewal risk, conducting strategic business reviews, and advocating for customers internally. Bonus points for SIEM, SOAR, and log management experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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