Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior CPQ level application administrator

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Account Executive - MidMarket - Italy

Company: Atlassian

Location: Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring for a fully remote Midmarket Sales role based in Italy. The role involves developing sales strategies, managing designated accounts, and occasionally visiting the region. The ideal candidate should have 5+ years of sales experience, preferably in enterprise software, and fluency in Italian and English. Atlassian values diversity and offers comprehensive benefits.

Senior Manager of FP&A, WooCommerce

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Automattic, the global leader in publishing, messaging, and commerce software, is seeking a Senior Manager for its FP&A team. The role involves overseeing reporting packages, conducting management reviews, and providing financial analysis for WooCommerce, one of the largest ecommerce platforms. The ideal candidate should have 8+ years of experience in corporate financial operations, strong business acumen, and a proven track record in high-growth environments. Automattic, a fully remote company with over 1700 employees in 92 countries, is committed to democratizing publishing and commerce, and fostering diversity, equity, and inclusion.

EXIM Import/Export Engineer

Company: RTX

Location: Remote

Posted Jan 23, 2025

Staff Software Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Investment Manager - Director

Company: Deutsche Bank

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

Deutsche Bank's Wealth Management division is seeking an Investment Manager, or Director, for their Los Angeles office. The role involves serving as a primary point of contact for clients, providing comprehensive investment advice, and leveraging the expertise of the Deutsche Bank Wealth Management Chief Investment Office. The successful candidate will collaborate with relationship managers to plan and service clients, and will be responsible for increasing share of wallet from existing clients. They will also assess clients' risk appetite, ensure suitability of investments, and proactively identify opportunities across various asset classes. A solid client network in the EMEA region, a Bachelor's Degree, and proven experience in portfolio construction and asset allocation are required. Excellent communication skills and the ability to work collaboratively are highly valued.

DevOps Engineer III - LogScale (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is hiring a DevOps Engineer. The role involves building and deploying automation, using configuration management software like Chef & Ansible, and orchestrating containerization systems such as Kubernetes. The ideal candidate should have several years of experience in large-scale Linux-based environments, Oracle cloud (OCI), and CI/CD tools. They will research and iterate on system configurations, build and maintain CI/CD pipelines, automate tasks, and manage secure infrastructure. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Advisory Product Designer

Company: eMoney

Location: Remote

Posted Jan 23, 2025

Remote Associate Inside Sales Associate (AR-L) - National General

Company: Allstate

Location: Searcy, AR / Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, is seeking an Insurance Sales Agent. This role involves using advanced technology to provide quotes and sell policies across multiple lines and carriers. The agent will also focus on client service, creating positive relationships, and meeting customer needs. Key responsibilities include tracking, gathering information, answering inquiries, and identifying customer needs. The company offers career progression with increased base pay and incentive multipliers. Benefits include a $700 licensing bonus, 1st year earning potential of $45k-$55k, flexible work from home, comprehensive training, and extensive benefits. Minimum requirements include a Property & Casualty License, high school diploma, and strong phone etiquette.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages