Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Lead, DevOps Engineer - AWS

Company: Prudential Financial

Location: Newark, NJ / Remote

Posted Jan 23, 2025

Prudential is seeking a Lead, DevOps Engineer for a hybrid role based in Newark, NJ. The successful candidate will design, implement, and maintain CI/CD pipelines, develop infrastructure as code, and manage AWS cloud infrastructure. Key responsibilities include developing automated solutions for continuous integration and delivery, implementing container orchestration tools, and ensuring security best practices. The ideal candidate will have a Bachelor's degree in Computer Science or Engineering, 5+ years of DevOps and AWS experience, proficiency in scripting languages, and expertise in CI/CD and IaC tools. Preferred qualifications include AWS certifications, knowledge of microservices architecture, and familiarity with Agile/Scrum methodologies.

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 23, 2025

Aetion, a global leader in healthcare technology, is seeking an Account Executive with a proven track record in enterprise sales. The role involves driving revenue growth by acquiring new clients and expanding relationships with existing ones. The Account Executive will manage the full sales cycle, from prospecting and closing deals to client engagement and market expertise. Aetion offers competitive perks including 25 vacation days, in-office lunch stipend, sabbatical opportunity, professional development, and comprehensive health coverage.

Wind Hub Technician - NE 1 (Elgin, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Jan 23, 2025

The Wind Hub Technician position involves local travel within the wind hub, maintaining optimal turbine function and output. Essential responsibilities include working with site and hub leadership to fulfill contractual obligations, performing maintenance and repairs, troubleshooting complex mechanical, hydraulic, and electrical problems, and documenting all work. The role requires a high school diploma or equivalent, minimum 1 year of experience as a Wind Technician or completion of a Wind Certificate Program, and a valid driver's license. The position involves handling repetitive weight up to 50 lbs and climbing towers up to 300 feet daily. Flexibility for rotating shifts and on-call duties is required.

SAP Consultant SD

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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