Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Technical Application Scientist, HID

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Technical Application Scientist HID with 2+ years of laboratory experience and a Bachelor's degree in a scientific field. The role involves providing technical application support, collaborating with cross-functional teams, and troubleshooting for HID instruments and reagents. The company values inclusiveness and offers a comprehensive Total Rewards package including medical, dental, vision plans, PTO, parental leave, and retirement programs. The salary range for this position based in California is $66,000.00-$99,000.00.

Junior Business Developer

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 23, 2025

Business Development Executive

Company: Ansys

Location: Glasgow, United Kingdom / Remote

Posted Jan 23, 2025

Ansys, a company specializing in simulation software, seeks a Business Development Executive for the UK Aerospace and Defence sector. The role involves driving revenue, developing strategic partnerships, and expanding client reach. Key responsibilities include creating growth strategies, managing relationships with key clients, increasing client base, coordinating cross-functional teams, and aligning Ansys' mission with market trends. The ideal candidate should have a Bachelor's degree in Business, Marketing, Engineering, or related field, with 4+ years of sales or business development experience. They should possess strong networking skills, understanding of the Defence domain, and ability to obtain SC Clearance. Fluency in English is required, with up to 50% travel expected. Preferred qualifications include cross-team management skills, experience in major UK and International Defence programmes, and previous Military experience.

Senior Software Engineer I, Front End - Chart View (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company founded in 2005, is seeking a full stack software developer with a front-end focus. The role involves building the next generation of charting and analytical experiences using no-code tools. The developer will work with a team of experts in technologies like React, Typescript, Chart.js, Java, MySQL, and Terraform. Key responsibilities include writing clean code, developing modern web UI, and mentoring junior engineers. The ideal candidate should have 5+ years of software development experience, expertise in modern object-oriented programming languages, and experience in SaaS application development.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 23, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and building trust-based relationships. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be legally authorized to work in Canada and complete a 3-week training program. Carewell offers competitive pay, remote work, vacation, holiday pay, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Staff Fullstack Engineer, Anonym

Company: Mozilla

Location: Remote

Posted Jan 23, 2025

Mozilla Corporation, a nonprofit technology company, is seeking a versatile fullstack Software Engineer to enhance their gotomarket strategy. The role involves designing, implementing, and maintaining core services and infrastructure built around distributed computing in Trusted Execution Environments. The ideal candidate should have 7+ years of software engineering experience, proficiency in Java and Python, and cloud development experience in Azure, AWS, or GCP. Bonus points for familiarity with big data processing frameworks, real-time data streaming technologies, and privacy-enhancing technologies.

Senior PMO Analyst - GCCA Remote

Company: TransUnion

Location: Johannesburg, South Africa / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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