Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Customer and Industries Partner Acceleration - EMEA

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Partner Acceleration Lead to drive profitable revenue through partner ecosystem. The role involves collaborating with Global SIs to develop and monetize breakthrough offerings, activating partners, and creating new joint GTM business models. The ideal candidate should have extensive experience with Global Systems Integrators, strong business development skills, and the ability to drive measurable outcomes with partner and ServiceNow sales teams.

Lead Field Service Engineer-MV/LV Drives/EMS

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Lead Field Service Engineer - Drives role involves performing a wide range of engineering tasks, ensuring proper installation, service, and commissioning of products and services. Key responsibilities include troubleshooting, developing documentation, installation and commissioning activities, project management, and customer support. The ideal candidate should have a Bachelor's Degree in Electrical Engineering, minimum 5 years of field service experience, and practical knowledge of GE Drive systems. Strong computer proficiency and customer-facing experience are also required.

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

In-Store Advertising Product Manager, Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Product Manager with expertise in data-driven product development. The ideal candidate should have a strong background in SQL, Big Data, and Native UI's, and be comfortable leading teams of software and data engineers. They should possess a customer-centric mindset, strategic thinking, and excellent communication skills. The role involves designing and delivering data platform features, understanding enterprise data requirements, and pushing for user-centric product development. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL.

Sr Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a Senior Regulatory Affairs Specialist position in a global clinical trial setting. The role involves leading regulatory discussions, coordinating strategies for Phase 1 to 4 clinical trials, and providing strategic regulatory intelligence. The successful candidate will interact with sponsors, review clinical trial documents, and manage project teams. They will also represent the regulatory department, arrange client meetings, and have a strong understanding of global regulatory guidelines.

Principal Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Principal Regulatory Affairs Specialist to join their global Regulatory Affairs department. This role involves leading discussions and coordinating regulatory strategies for clinical trials, studies, and projects. The successful candidate will be part of a global team, providing innovative solutions and global regulatory expertise. They will interact with sponsors, review clinical trial regulatory documents, and manage project teams. The role requires a Bachelor's or advanced degree, previous experience in regulatory affairs, excellent command of English, strong interpersonal skills, and advanced computer skills. PPD clinical research services offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment. The mission is to enable customers to make the world healthier, cleaner, and safer.

Adult Vaccines Health & Science Professional - Hattiesburg, MS

Company: Pfizer

Location: Gulfport, MS / Remote

Posted Jan 23, 2025

Pfizer is committed to delivering safe and effective products to patients, with a focus on innovation and customer-oriented science. The Vaccines Health and Science Professional (HSP) role involves promoting a vaccines portfolio, driving sales, and engaging with customers both in-person and virtually. The ideal candidate should possess strong sales, strategic business development, and account management skills, along with product and disease state knowledge. Qualifications include a bachelor's degree, minimum 2 years of relevant experience, and a valid US driver's license. The role offers a competitive salary range and comprehensive benefits.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Localization Engineer, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific offers a positive work environment with meaningful work that impacts global health, safety, and cleanliness. The job involves providing engineering and technical services, applying advanced expertise for high-quality projects, and managing localization engineering tasks. Required skills include experience with various file formats, CAT/TMS tools, Content Management Systems, and programming languages. The role demands strong communication, collaboration, and project management skills, with a preference for certification in localization engineering. The company values diversity and offers opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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