Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Buyer/Planner II (Clinical experience)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Vendor Management Specialist (VMS) will be a crucial role in supporting clinical trials, particularly during start-up operations. The VMS will act as a key liaison between multiple stakeholders, ensuring detailed coordination for timely trial execution. They will collaborate with Global Vendor Managers, sourcing partners, vendors, and internal teams to facilitate comprehensive vendor utilization. The VMS will provide dedicated support to the Clinical Trial Lead and trial team, offering timely updates, preparing reports, and resolving operational challenges. They will also build and maintain positive relationships with vendors, ensuring alignment on trial activities and adherence to regulations.

Advisory Software Engineer

Company: eMoney

Location: Remote

Posted Jan 23, 2025

Copywriter (junior-mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific's PPD division is seeking a Copywriter to create compelling content for clinical trials. The role involves collaborating with various teams, managing campaigns, and ensuring all work aligns with brand guidelines. The ideal candidate will have 2-3 years of writing experience, strong editing skills, and the ability to work in a fast-paced environment. The company values diversity, innovation, and employee well-being, offering competitive benefits and a mission-driven culture.

Quality Engineer I

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

Manager, UM Authorization Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Sr. Systems Manager, NetSuite Administrator

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health, Inc. is a leading health and wellness platform offering nonprescription products and personalized prescription solutions for various health conditions. They are seeking a Sr Systems Manager, NetSuite Administrator to implement, customize, and optimize NetSuite ERP solutions. The role involves working closely with stakeholders, managing integrations, configuring NetSuite modules, and ensuring system compliance. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and a focus on diversity and inclusion.

Enterprise Account Exec

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves producing new business sales revenue, negotiating deals, and maintaining C-Level relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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