Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a highly experienced Senior Manager, Internal Audit. The role involves managing and overseeing financial, operational, and compliance audits, leading the execution of the internal audit plan, and collaborating with key business partners. The ideal candidate should have extensive internal audit experience, excellent communication skills, and a professional certification like CPA or CIA. CDW values innovation, continuous growth, and fosters an environment that embraces collaboration, integrity, inclusivity, and individuality.

Outside Sales Representative

Company:

Location: San Diego, CA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in San Diego, California. The role offers a salary between $75,000 and $95,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide effective business solutions. Uline offers comprehensive benefits including complete insurance coverage, 401(k) with employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 23, 2025

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Sr. Technical Account Manager - East

Company: Axonius

Location: Remote

Posted Jan 23, 2025

Axonius is seeking a Senior Technical Account Manager with at least 4 years of industry experience in a customer-facing role within software and/or technology. The role involves training customers on product usage, demonstrating new features, building and maintaining customer relationships, and working with customers and the product team on feature requests. The ideal candidate should have a strong understanding of Internet protocols, data formats, networking, and endpoint security technologies. They should also possess excellent verbal and written communication skills, be self-driven, and have a customer-focused approach. Axonius offers a competitive salary, stock options, attractive benefits, and an annual bonus. The company is committed to fair and equitable compensation packages and supports a diverse and inclusive workplace.

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Direct Tax Manager to lead a team of tax professionals in managing US income tax compliance, audits, planning, forecasting, and accounting processes. The role involves proposing strategies to reduce corporate tax burden, managing global tax compliance calendar, and providing performance management to team members. The ideal candidate should have a Bachelor's degree, 5+ years of relevant tax experience, strong knowledge of ASC 740, and excellent communication skills. CDW values collaboration, inclusivity, and professional growth, offering a life in balance and opportunities for significant impact on organizational success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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