Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Network Security Engineer (Remote)

Company: WEX

Location: Boston, MA / Remote

Posted Jan 23, 2025

Future Opportunities with Corporate Services

Company: G Fiber FGB

Location: Remote

Posted Jan 23, 2025

GFiber, an Alphabet company, is dedicated to providing high-quality internet services across the US, fostering a welcoming work environment for career growth. They are committed to equal opportunity employment and creating an accessible, inclusive workplace. GFiber encourages applicants to reach out even if they don't see a suitable role, as they keep interested candidates in mind for future opportunities.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Account Executive - MM - Customer - Steel/Concrete

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Trimble, a leader in the construction software industry, is seeking a high-energy Sales Professional with strong sales skills, business acumen, and technical aptitude. The Customer Sales Account Executive will grow current Trimble AECO software customer accounts, understand their business needs, and demonstrate how Trimble can address their critical needs. Key responsibilities include developing and closing medium and large contracts, managing customer relationships for growth, and identifying new opportunities within the customer base. The ideal candidate should have 8+ years of experience selling SaaS solutions, a track record of exceeding sales targets, and proficiency in Salesforce CRM and Google Suite products. Prior construction industry experience is preferred.

Senior Site Reliability Engineer, Customer Support Technology

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Site Reliability Engineer to join their Customer Support Technology team. The ideal candidate should have at least 8 years of experience in operating critical customer-facing cloud products, strong knowledge of industry best practices for SRE, and expertise in public cloud offerings like AWS components. They should be passionate about building reliable services, have experience with container systems, and strong organizational and interpersonal skills. Familiarity with languages like Java, Kotlin, Python, and JS, along with experience in microservice architecture and database administration, is highly valued.

Sales Executive CEE_DACH Region

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Transporeon, a Trimble Company, is seeking a B2B Sales professional with at least 3 years of experience in complex logistics/transport processes. The role involves selling Transporeon's web-based SaaS solutions to new clients, driving changes, and being part of a transformation journey. The company offers a hunter mindset work environment, international collaboration, and a friendly recruitment process. Transporeon values diversity and inclusiveness, with programs in place to ensure all employees feel seen, heard, and welcomed.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote and open to US candidates in EST/CST time zones. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Senior Project Manager

Company: Anthology

Location: Remote

Posted Jan 23, 2025

Anthology, a leading EdTech company with a global reach, is seeking a Senior Project Manager for a remote position in the United States. The role involves managing medium to large, low- to high-risk projects, serving as the primary customer contact, and providing high-level project and client management guidance. The ideal candidate should have 5-8 years of experience in program or project management, a Bachelor's degree, and strong communication, leadership, and problem-solving skills. The role requires approximately 25% travel and offers a pay range of $115,000 - $140,000/year. Anthology values diversity and inclusion, and the company culture emphasizes dynamic, data-informed experiences for the global education community.

WCM Industrial Efficiency Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

Saint-Gobain is seeking a WCM Industrial Efficiency Engineer to support the company's World Class Operational Excellence initiative. The role involves investigating and problem-solving plant performance issues, rationalizing and planning performance improvement activities, and teaching WCM Industrial Efficiency Pillar routines. The engineer will travel up to 75% across multiple U.S. Roofing sites, working closely with Plant Resources and pillar teams. Required qualifications include a Bachelor's Degree in mechanical engineering or similar, minimum five years of experience in continuous process manufacturing, and proficiency in Continuous Improvement, TPM, WCM principles. Saint-Gobain offers a comprehensive Total Rewards Program, emphasizing diversity, inclusion, and sustainability.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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