Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Operations & Technology

Company: Bombas

Location: Remote

Posted Jan 23, 2025

Bombas, a comfort-focused premium basics brand, invites interested candidates to join their Talent Community for future openings in Operations & Technology teams. The company, founded in 2013, donates a pair of socks for every pair sold, aiming to help those in need. Bombas has expanded its mission to include underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters. The company values diversity and inclusivity, fostering a team environment where all voices are heard. Bombas offers competitive compensation, benefits, and a fun, relaxed office environment, emphasizing work-life balance and community involvement.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Staff Software Engineer, Backend - FinHub

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Coinbase is seeking a highly experienced software engineer with a passion for crypto and blockchain technology to join their Platform Product Group. The role involves architecting and developing a platform for financial data, managing projects, mentoring team members, and collaborating with various teams. The ideal candidate should have 8+ years of software engineering experience, big data systems architecture experience, and a track record of uplevelling junior engineers. They should also be passionate about building an open financial system and have experience in integrating with NetSuite APIs and developing financial tools.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Clifton, NJ / Remote

Posted Jan 23, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

General Upwork Application

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Senior Oncology Data Specialist (ODS-C): Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking talented individuals to join their team. They offer a flexible, 100% remote environment with competitive pay and comprehensive benefits. The role involves delivering quality solutions to hospital partners, performing data collection and reporting, and supporting the CoC Accreditation process. Required skills include experience with multiple patient medical record systems, strong analytical skills, and high standards for accuracy. The company values information security and privacy, and is SOC2 + HITRUST certified. They offer opportunities for learning and growth, and are committed to diversity, equity, and inclusion.

Email Marketing Associate

Company: Yello

Location: Remote

Posted Jan 23, 2025

Yello, a talent acquisition software company founded in 2008, is seeking an experienced email marketing professional. The ideal candidate should have 1 year of experience in email marketing, HTML & CSS coding proficiency, and strong problem-solving skills. The role involves managing end-to-end email production processes, campaign optimization, and reporting. The candidate will collaborate with internal teams, stay updated on email marketing best practices, and support growth marketing initiatives. Yello recently merged with WayUp, a leading Diversity & Inclusion platform.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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