Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and be comfortable with Go, Python, and JavaScript. They should also have excellent communication skills and a desire to build secure by default services. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Global Core Accounts Manager, BioProduction

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Strategic Account Manager for the BioProduction Group portfolio. The role involves maintaining and developing strategic relationships with prioritized clients, driving growth, and leading high value business opportunities. The ideal candidate should have a Bachelor's degree in life sciences, advanced degree and MBA preferred, and 7+ years of strategic account management experience. The position offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. The company culture emphasizes integrity, intensity, involvement, and innovation.

MTA - Integration Lead

Company: GE Vernova

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Senior Business Process Analyst - Salesforce (US Remote)

Company: Ansys

Location: Austin, TX / Remote

Posted Jan 23, 2025

Ansys is seeking a Senior Business Process Analyst to lead and optimize sales effectiveness processes within the GTM Operations organization. The role involves partnering with business stakeholders to standardize and streamline Marketing and Sales Effectiveness processes, improving the sales experience and introducing internal efficiency. The ideal candidate should have 5+ years of experience in defining and re-engineering sales effectiveness processes, with a focus on capabilities like lead/prospecting management, deal registration management, and opportunity pipeline management. Proficiency in Salesforce platform implementation and agile methodologies is required. The role involves establishing a harmonized end-to-end process vision, managing process design complexity, and contributing to project milestones and deliverables.

Senior Counsel - Privacy

Company: Labcorp

Location: Remote

Posted Jan 23, 2025

Director II, Data Strategy

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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