Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Special Accounts Consultant II

Company: Computershare

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Computershare, a global leader in corporate trust solutions, is seeking a highly motivated individual with 10+ years of corporate trust experience for a remote position. The Special Accounts Consultant II role involves managing and resolving escalated trust accounts and issues, maximizing recoveries, and developing business plans. The company offers a supportive work environment, flexible working, and comprehensive benefits including paid parental leave, health rewards, and a 401k matching plan. The typical base pay range is $98,000-$130,000.

Staff Security Engineer, Vulnerability Management

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Vulnerability Management expert with at least 5 years of experience in the field. The role involves leading the VM program, partnering with engineering and security teams, and driving continuous improvement in vulnerability management processes. The ideal candidate should have strong technical skills, excellent communication abilities, and a strategic mindset. They should be passionate about building an open financial system and capable of navigating ambiguity to deliver results. The position offers a competitive salary range and the opportunity to work remotely.

Senior Software Engineer I, Frontend Design System

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Senior Software Engineer, Frontend to join their Design System team. The role involves developing and maintaining a design system using React/TypeScript, collaborating with UX designers, and working closely with other frontend developers. The ideal candidate should have experience building a design system for an organization, particularly at scale, and prefer to solve problems with technology rather than process. HubSpot values flexibility and connection, and offers a culture that empowers employees to do their best work.

Ad Operations Specialist

Company: Editorialist YX

Location: Remote

Posted Jan 23, 2025

The job posting is for an Ad Operations Specialist role, responsible for managing and optimizing digital advertising campaigns across various platforms. The role involves media planning, trafficking, monitoring, and reporting, ensuring campaigns meet client requirements. The specialist will work closely with internal teams and vendors to ensure smooth execution and deliver high-quality results in a fast-paced environment. Key responsibilities include media forecasting, campaign reporting, affiliate onboarding, managing CRM data, and facilitating communication with clients and teammates.

Outside Sales Representative

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in Alexandria, Virginia. The role offers a competitive salary of $85,000 to $133,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide exceptional customer service. Uline offers comprehensive benefits including complete insurance coverage, a 401(k) with a 6% employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Junior/Mid QA Engineer (.Net)

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

The company is seeking a Junior/Mid QA Engineer with at least two years of professional experience in software testing. The ideal candidate should have knowledge of QA best practices, methodologies, and tools, with C#, .NET, Visual Studio, and GIT experience being a plus. Domain knowledge in statistical analysis, electrical engineering, or physics is also beneficial but not required. The role involves defining test scenarios, implementing and maintaining test scenarios, running tests, analyzing results, and reporting defects. The candidate will work in a cross-disciplinary Agile team, cooperating with developers to resolve product issues. The company offers a comprehensive benefits package including an annual bonus, medical and sports packages, cinema tickets, company and team events, and more. The role provides stable employment in the energy sector with work-life balance and opportunities for internal and external training.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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