Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded $7.8 billion across 35,000+ projects, aiming to revitalize aged U.S. housing stock. With over 400 employees, they've won numerous awards and lend in 27 states plus Washington, D.C. The Funding Specialist role involves guiding loans post-closing, ensuring a smooth borrowing experience, and fostering relationships with closing agents, brokers, and borrowers.

Content Editor

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

Software Engineer - Distributed Caching

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Datadog is seeking an engineer to build a high-throughput, low-latency cache for their infrastructure. The role involves working with Go, Redis, gRPC, Envoy, and other open-source components. The successful candidate will have a degree in a scientific field, significant backend programming experience, and a focus on low-latency performance and clean code. Datadog values office culture, offering a hybrid workplace for work-life harmony. Benefits include new hire stock equity, continuous professional development, and comprehensive global benefits.

Senior Backend API Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Membership Retention Specialist-Work From Home

Company: AAA Club Alliance

Location: Newark, DE / Remote

Posted Jan 23, 2025

AAA is recruiting for a Retention Specialist role, offering a competitive hourly rate of $15.50, a monthly incentive bonus plan, comprehensive benefits, and a flexible work schedule. The role involves communicating membership value, deploying product knowledge, and handling customer inquiries. Minimum qualifications include high school diploma, 2-5 years of customer sales and service experience, and ability to work remotely. AAA is committed to diversity and inclusion.

Digital Designer

Company: Dun & Bradstreet

Location: Williamsport, PA / Remote

Posted Jan 23, 2025

Dun & Bradstreet is currently at a transformative phase, focusing on strengthening its culture and fostering creativity, innovation, and growth. The company is passionate about its purpose of helping customers improve business performance using Dun & Bradstreet's Data Cloud and Live Business Identity. They are seeking a digital designer with 3-5 years of experience to build the website's visual identity, design for mobile responsive user experiences, and create graphics for social media and web channels. The ideal candidate should be a creative problem solver, self-motivated, well-organized, and have excellent communication skills. Experience with WordPress, Adobe design suite, and Marketo is preferred.

Head of Customer Success

Company: Pilotly

Location: Oakland, CA / Remote

Posted Jan 23, 2025

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads for the Financial Capability Network. The role requires 3-5 years of demand generation, content marketing, or paid advertising experience, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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