Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Creative Director

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a creative leader with 15+ years of experience in the creative industry. The role involves setting creative visions, leading cross-functional teams, and creating impactful, brand-building campaigns across various channels. The ideal candidate should have a strong background in digital-first campaigns, excellent leadership skills, and a passion for AI and innovation. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Technical Lead - Mainframe/iSeries Operations with 7-10 years of experience. The role involves performing batch operations, analyzing and resolving issues, and developing support system management processes. The team lead will also oversee operational oversight and reporting, interact with customers, and drive problem resolution and process improvement. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess expertise in Mainframe/iSeries Operations, JCL, and IBMi systems, and have strong analytical and problem-solving skills.

Medical Expert

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Oracle CPQ - Senior Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

The text describes a career opportunity in Oracle consulting, focusing on the Lead to Revenue (L2R) team. This role involves helping organizations transition from traditional to subscription-based business models, using Oracle offerings to solve business problems in areas like sales, marketing, finance, and operations. The job requires a Bachelor's degree and 10 years of experience. Preferred skills include understanding of multiple business models, revenue recognition under ASC 606, and experience with Oracle CX Clouds. The role involves working as part of a team, dealing with ambiguous problems, and contributing to an environment where people and technology thrive together.

Quality Engineer, Distribution

Company: JUUL Labs

Location: Remote

Posted Jan 23, 2025

JUUL Labs, a rapidly growing company, is seeking a Quality Engineer to join their Quality Supply Chain Distribution team. The role involves working as a quality representative at distribution sites, providing focused quality engineering support, and proactively investigating issues to implement corrective actions. The ideal candidate should have 3-5 years of industry experience in quality disciplines, experience in FDA and ISO 13485 regulated environments, and ASQ Certification and ISO 13485 Lead Auditor Certification preferred. JUUL Labs offers a competitive package including career growth opportunities, equity and performance bonuses, and comprehensive benefits.

Database Architect

Company: Black Mountain

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages