Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Feasibility Strategist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Feasibility Strategist in Bulgaria. The role involves developing and implementing data-driven strategies for successful study endpoints, managing multiple projects, and maintaining positive relationships with internal and external customers. The position offers a collaborative environment with significant impact on customer goals.

Sr. Partner Solutions Architect

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Sr. Partner Solutions Architect to drive Partner Solutions strategy, capabilities, practice development, and channel growth. The role involves partnering with Global and Regional System Integrators, developing strategic solution plans, driving business-centric solution activation plans, collaborating on solution design, leading global practice development, providing strategic leadership, delivering enablement and thought leadership, leading solution workshops, and championing thought leadership initiatives. The ideal candidate should have 8+ years of experience in product, consulting, and sales, with a strong understanding of Cloud Native Platforms and familiarity with the Atlassian Platform. They should have expertise in solution design & pre-sales, experience with partners, consultative selling & business insight, effective communication skills, continuous learning, and a results-driven mindset.

Oracle Database Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Analytics Engineer, Growth Acquisition

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Product Manager

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a product manager. The role involves owning a piece of the product roadmap, leading a team, and collaborating with engineering. Essential functions include managing timelines, resources, and blockers, establishing metrics, and understanding business objectives and user feedback. The ideal candidate has 3+ years of product management and technology development experience, strong communication skills, and problem-solving abilities. Healthcare industry experience is preferred. Q-Centrix offers a competitive salary, robust benefits, and a supportive work environment.

Analytics Engineer, Growth Acquisition

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a seasoned analytics engineer with 5+ years of experience in Google Tag Manager (GTM) to help scale growth acquisition efforts. The role involves implementing and maintaining enterprise-level GTM setups, collaborating with marketing teams for custom tracking, ensuring cookie compliance with privacy regulations, and partnering with engineering teams for scalable analytics pipelines. The ideal candidate should have strong knowledge of event-driven analytics, marketing performance tracking, and proficiency with platforms like GA4 & Amplitude. They should also possess SQL skills and familiarity with modern data stack tools. DigitalOcean offers a competitive salary range of $85,000 - $100,000, along with benefits like reimbursement for conferences, training, and education, and equity compensation.

Field Service Technician - Wind Turbines (Strzegom / Legnica / Wroclaw)

Company: GE Vernova

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

GE Vernova Onshore Wind is seeking qualified Field Technicians to join their service and maintenance team in Poland. The role involves independent fault analysis and repair of wind turbine generator systems, planned maintenance, and documentation. The ideal candidate should have professional training in the electrical sector, PLC familiarity, and excellent diagnostic skills. They must be comfortable working at heights, have strong communication skills, and a Class B driving license. GE Vernova offers a competitive compensation package, professional training, and a chance to work with talented experts.

Sr. Services Project Manager

Company: UKG

Location: Remote

Posted Jan 23, 2025

UKG, a leading U.S.-based private software company with 80,000 customers worldwide, is seeking a Project Manager for its award-winning HRMS/Payroll offering, UKG Pro. The role involves planning, managing, and implementing new projects for large, complex customers. The ideal candidate should have 3+ years of experience in HRMS solutions implementation, project management in the Human Capital Management space, and knowledge of HR disciplines. Preferred qualifications include a Bachelor's degree, strong leadership and communication skills, and PMP certification. UKG is committed to diversity and inclusion, offering comprehensive benefits and opportunities for growth.

Account Manager

Company: eMoney

Location: Remote

Posted Jan 23, 2025

The Account Manager role involves overseeing sales, retention, and subscription renewals within a specified territory, primarily focusing on existing eMoney users. Key responsibilities include driving subscription renewals and sales activities to meet established targets, strategically pursuing sales opportunities, and maintaining a high retention rate of existing accounts. The role requires 1-3 years of sales experience, excellent communication and negotiation skills, and the ability to work in an entrepreneurial environment. The salary range is $48,000 - $66,000, with additional benefits including a commission program, retirement contributions, health insurance, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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