Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Enterprise Account Executive - France

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Pluralsight is seeking an Account Executive for the French-speaking regions, responsible for revenue expansion and customer success. The role involves managing the full sales cycle, building trust-based relationships with senior-level sales professionals, and educating customers on Pluralsight's value. Preferable candidates have SaaS sales experience, fluency in French and English, and a proven track record selling to C-Suite personas. Pluralsight offers a mission-driven culture, commitment to diversity, and comprehensive benefits. The role may require occasional travel to the company's Utah headquarters.

Senior Product Manager

Company: HERE

Location: Remote

Posted Jan 23, 2025

The role involves driving product strategy for HERE's innovative electric vehicle charging solutions, developing insights and trends on market opportunities, and aligning them with the company's holistic business and competitive landscape. The individual will own build/buy/partner decisions, establish KPIs for business growth, and lead the ideation, validation, and development of new product concepts. They will conduct market research, collaborate with cross-functional teams, and ensure high levels of customer satisfaction and loyalty. The ideal candidate should have a BS or MS in computer science or engineering, significant work experience in product management, and strong communication skills.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 23, 2025

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Director, Senior SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, and at least 10 years of successful sales experience in the SAP product and services space. They should possess deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication and negotiation skills. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Client Success Lead - Travel & Ticket Marketplaces

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a Client Success professional with B2B experience, preferably in online ticket marketplaces or travel industry. The role involves leading key accounts, implementing proactive client management strategies, analyzing merchant performance, and collaborating cross-functionally. The position offers a competitive pay package, including base pay, sales incentives, and comprehensive benefits. Affirm is a remote-first company with a focus on inclusivity and diversity.

Audience Editor

Company: GANNETT

Location: Remote

Posted Jan 23, 2025

Gannett is hiring a journalist to focus on expanding their user base across local network sites. The role involves collaborating with newsrooms, maximizing existing platforms, and reaching new audiences. The successful candidate will be part of a team of audience specialists, responsible for building brand awareness and loyalty. Key responsibilities include content creation and optimization, newsletter management, audience engagement, strategic planning, and performance metrics monitoring. Qualifications include proven experience in content strategy, strong leadership skills, excellent communication, familiarity with CMS, and the ability to analyze performance metrics.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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