Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Regional Vice President, Health Plan Solutions

Company: Grand Rounds Health

Location: Remote

Posted Jan 23, 2025

Included Health is seeking a Health Plan Solutions RVP with 5+ years of experience in health plans or TPAs. The role involves driving sales, expanding relationships with current clients, and managing the entire sales lifecycle for new targets. The ideal candidate should have a deep understanding of health plan stakeholders, strong internal coordination skills, and proficiency in communicating complex solutions. They will receive training, shadow experienced RVPs, and collaborate with various internal teams. The role offers accountability, rewards, and opportunities for feedback and improvement.

Software Engineer - Developer Efficiency

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Manager, Demand Generation Marketing

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads for the Financial Capability Network. The role requires 3-5 years of demand generation, content marketing, or paid advertising experience, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Principal Software Engineer

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 23, 2025

Insurance Call Center Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 23, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to clients, with a focus on placing new business insurance policies to support agency objectives. The company offers a comprehensive training program, excellent coaching, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week and potential weekend work. The total rewards package includes a competitive base hourly rate, commissions, paid time off, 401(k) plan, medical benefits, free AAA membership, and more. The ideal candidate should have a current P&C license, two years of professional sales experience in an insurance environment, and strong interpersonal and communication skills.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Specialist, Demand Generation (WCN) - Temp / Contract

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a globally recognized technology company, is seeking a Demand Generation Marketing Specialist. The role involves managing marketing channels, creating campaigns, and executing projects. Responsibilities include managing demand generation channels, contributing to email and events strategies, creating automated lead nurture campaigns, and managing webinars and trade shows. The ideal candidate should have a Bachelor's degree in marketing, 2+ years of B2B marketing experience, strong organizational skills, and proficiency in WordPress, Marketo, or Salesforce. The role offers a competitive hourly rate, work-from-home flexibility, and potential for extension or permanent position.

Technical Support Engineer, CDN / Developer Platform

Company: Cloudflare

Location: Lisbon, Portugal / Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Technical Customer Support Engineer. The role involves providing support for various products including CDN, Stream, Workers, and Pages. The ideal candidate should have experience in solving HTTP, DNS, and networking problems, and be proficient in a common web development language like JavaScript. Cloudflare is known for its commitment to a better Internet, offering initiatives like Project Galileo and 1.1.1.1, and is an equal opportunity employer.

Technical Recruiter (Temp / Contract)

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company specializing in social impact education, is seeking a temporary Technical Recruiter. The role involves partnering with hiring managers, full-cycle recruitment, building strong relationships, and developing sourcing strategies. The ideal candidate should have 2+ years of tech recruiting experience, excellent communication skills, strong technical skills, and experience with applicant tracking systems. The position offers a competitive hourly rate, remote work, and potential extension beyond the initial 3-month assignment. EVERFI is committed to equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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